[otrs] Need Type! Log Messages when using OTRS web front end

[Gonéri Le Bouder]

On Wed, Nov 19, 2008 at 03:59:44PM -0500, James Chase wrote:
> Hi All,
> 
> I'm having a slight problem after upgrading from 2.2.4 to 2.3.3 on a CentOS
> 4 (RHEL4) machine. I get the following lines in '/var/log/messages' quite
> often.
> 
> Oct 27 09:57:43 tao OTRS-CGI-10[31841]:
> [Error][Kernel::System::Cache::Get][Line:137]: Need Type!
> Oct 27 09:57:43 tao OTRS-CGI-10[31841]:
> [Error][Kernel::System::Cache::Set][Line:105]: Need Type!
> 
> As far as I can tell it only occurs when I login to the OTRS web front end
> and browse through the links.
I think Apache can't write in the otrs directory. You should run the
./bin/SetPermissions.sh script.

cheers,

    Gonéri