[otrs] customer user login with email address

Norbert Bede nbe222 at gmail.com
Fri Dec 11 11:21:34 GMT 2009


hi,

I want to setup otrs customer users ldap the next way: We want to  
login on customer users interface with email address not with LDAP uid.

user record in ou=People
uid=firstname.lastname,ou=People,dc=mycompany,dc=com

email is: firstname.lastname at mycompany.com

so login will be:
login: firstname.lastname at mycompany.com
password: ***********


is there any possibilities to realise this ? what should be the best  
approach ?
thanks for help

norbert

-------
Norbert Bede, CEO
MULTIMAGE s.r.o. Šulekova 2, 811 06 Bratislava
SLOVAKIA
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