[otrs] [OTRS] Fwd: .SetPermissions.pl fails

[Dave Lageweg]

Hi julian,

Did you already try the chown command?

Probably because it's in a users personal directory the group www-data
can access /home/otrs. you give rights on a higher level.
Try:

chown otrs:www-data -R /home/otrs/

Hope it works!

Best,
Dave


On 14 dec 2009, at 16:09, Julian Junge wrote:


Dear community,

I have a sever problem with my otrs installation, due to a
reconfiguration of a server I had to move my otrs home dir from
/opt/otrs to /home/otrs/www/otrs. The apache config is correct, as I
get an OTRS error message once I call it up.

 Error: Can't create
/home/otrs/www/otrs/var/article/check_permissions_24358: Permission
denied

 Try: $OTRS_HOME/bin/SetPermissions.pl !!!


The problem is that executing ./SetPermissions.pl /home/otrs/www/otrs
otrs www-data www-data www-data only sets the Owner to OTRS all the
rest stays NoGroup whereby I want it to be www-data.

Thank You very much for your assitance!!!


-- 
Julian
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