[otrs] multiple attachments

[LQ Marshall]

  _____  

From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of
Caspar Kennerdale
Sent: Monday, March 02, 2009 9:13 AM
To: 'User questions and discussions about OTRS.'
Subject: [otrs] multiple attachments



Hello

Is it possible for a ticket to accept multiple attachments when first
raised?

It is not uncommon for us to have 3 or 4 files which relate to a ticket, and
is probably a bit of a stretch for all of our clients to learn how to use
winzip!

Caspar Kennerdale 

Casper,
 
Yes, it is. Don't know what the max # is, but there are size limitations
which may need to be addressed; these can be modified.
 
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