[otrs] No Permission when zoom any ticket

[Gustavo Azambuja]

Hi, I make a upgrade from 2.2.4 to 2.3.4, now, when I click on 'Zoom'
on a ticket in the queue I've got "No Permission!". if I try with root
at localhost  (admin user) work fine. I have all permission (rw) in
all queues, i have this menssages in my _lock_ tickets.
I try with Generic Agent (loged with my user) change the owner to
myself, this change fine, but i cant Zoom in tickets.
This happend with all my agents (8) i only see the details of tickets
with root user.

What's wrong?

In logs apper:
Mar 17 01:43:53 suporte OTRS-CGI-10[17703]:
[Notice][Kernel::System::Ticket::Permission] Permission denied
(UserID: 2 'ro' on TicketID: 144734)!


PD: UserID 2 is my user id.


--
Gustavo Azambuja - Linux User: 275813
http://www.twitter.com/gazambuja