[otrs] AgentTicketEscalationView showing tickets with positiv escalation time?

Fürtbauer Wolfgang W.Fuertbauer at asamer.at
Tue Mar 31 05:42:46 GMT 2009


Dear all,
 
shouldn't this view show only tickets with violated escaltion time (eg < 0)?
How can I get rid of tickets without violation in this view?
 
Best
Wolfgang
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.otrs.org/pipermail/otrs/attachments/20090331/bc2975fa/attachment.html>


More information about the otrs mailing list