[otrs] Change queue without being owner
Javier Barroso
javibarroso at gmail.com
Tue May 5 21:34:56 GMT 2009
On Fri, May 1, 2009 at 2:47 PM, Lars Jørgensen <itlj at gyldendal.dk> wrote:
> Den 24/02/2009 kl. 14.09 skrev Javier Barroso:
>
> Response to [1] (I can't reply from gmail :( now )
> Ticket::Frontend::MoveSetState: did the trick
>
> [1] http://lists.otrs.org/pipermail/otrs/2009-January/025447.html
> <ATT00001.txt>
>
> I tried changing it, but I'm still not able to move tickets I don't own.
This option is for not taking owner the ticket when you are changing
it from a queue to another. (Or at least I think so)
Regards,
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