[otrs] Customer's authentification with LDAP

[PIOTR SZCZEPANEK]

you must to modify Config.pm exactly to documentation

http://doc.otrs.org/2.3/en/html/x1638.html#customer-backend-ldap

it works, with some modifications depends on your LDAP - ask LDAP Admin

best regards

piotr szczepanek


jaubert at 26.cerfrance.fr wrote:
>
>
> Hi,
>
> I'm new with OTRS and I'm trying to configure customer's authentification
> with LDAP with success only if i create customer before in OTRS database
> backend. Is it normal ?
>
> What I want is OTRS connect to LDAP to authorize access without configure
> customer account and I don't know if it is possible ?
>
> Best regards
>
> Jerome
>
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