May 2009 Archives by subject
Starting: Fri May 1 09:00:31 GMT 2009
Ending: Fri May 29 19:56:28 GMT 2009
Messages: 309
- [otrs] (no subject)
Ashwin Patil
- [otrs] (no subject)
ravi shanker
- [otrs] (no subject)
Afshar Mohebbi
- [otrs] 2.4 beta 2 image upload
Frans Stekelenburg
- [otrs] ActivePerl and Windows
Jeff Travers
- [otrs] ActivePerl and Windows
Michiel Beijen
- [otrs] ActivePerl and Windows
Nathan Campbell
- [otrs] ActivePerl and Windows
Afshar Mohebbi
- [otrs] Adding the Customer Location field to the main QueueView
patrick.dillon at aleris.com
- [otrs] Adding the Customer Location field to the main QueueView
Jeffery Chen Fan
- [otrs] Adding the Customer Location field to the main QueueView
patrick.dillon at aleris.com
- [otrs] Adding the Customer Location field to the main QueueView
LQ Marshall
- [otrs] Adding the Customer Location field to the main QueueView
Jeffery Chen Fan
- [otrs] Adding the Customer Location field to the main QueueView
Jeffery Chen Fan
- [otrs] AddNote notification
Maurício Ramos
- [otrs] AddNote notification
Katta, Lokesh Katta Subramanyam
- [otrs] AddNote notification
Maurício Ramos
- [otrs] apache error log: -e: Apache2::Reload: Can't locate ....
Frans Stekelenburg
- [otrs] apache2 failed to restart after kernel updates !!
Amanpreet Singh
- [otrs] Archive
Mani Padisetti
- [otrs] Archive
Mani Padisetti
- [otrs] Archive
Frans Stekelenburg
- [otrs] Attachment into CI
Jose Carlos Ávila Guiñón
- [otrs] auto response not working
Michiel Beijen
- [otrs] auto response password test-02
Amanpreet Singh
- [otrs] Auto response with Customer Username & Password
Amanpreet Singh
- [otrs] Auto response with Customer Username & Password
Frans Stekelenburg
- [otrs] automatic mail distribution for OTRS
Karlos Jelez
- [otrs] Autoresponse with attachment?
Tim Bos
- [otrs] Autoresponse with attachment?
Steve Hall
- [otrs] Available tickets and article actions
Jeffery Chen Fan
- [otrs] Available tickets and article actions
Arlene Wu
- [otrs] Available tickets and article actions
Maurice James
- [otrs] Available tickets and article actions
Jeffery Chen Fan
- [otrs] Available tickets and article actions
Jeffery Chen Fan
- [otrs] Backup/Restore
Maurice James
- [otrs] Backup/Restore
Frans Stekelenburg
- [otrs] Backup/Restore
Maurício Ramos
- [otrs] Backup/Restore
Stefano Coletta
- [otrs] Backup/Restore
Frans Stekelenburg
- [otrs] Backup/Restore
Stefano Coletta
- [otrs] Backup/Restore
Maurice James
- [otrs] Backup/Restore
Maurice James
- [otrs] Backup/Restore
Maurice James
- [otrs] Can we have seperate SLA(response time, update time, solution time) for each priority?
Katta, Lokesh Katta Subramanyam
- [otrs] Can we have seperate SLA(response time, update time, solution time) for each priority?
Jeffery Chen Fan
- [otrs] Can we have seperate SLA(response time, update time, solution time) for each priority?
Katta, Lokesh Katta Subramanyam
- [otrs] Can we have seperate SLA(response time, update time, solution time) for each priority?
Leonardo Certuche
- [otrs] Change queue without being owner
Lars Jørgensen
- [otrs] Change queue without being owner
Javier Barroso
- [otrs] changing ScriptAlias does not reflect URL
vaishali dolas
- [otrs] Changing the 'age' of a ticket
Jeremy Adams
- [otrs] Changing the 'age' of a ticket
Jeffery Chen Fan
- [otrs] Chinese characters displayed as garbage
Arlene Wu
- [otrs] Chinese characters displayed as garbage
Michiel Beijen
- [otrs] Chinese characters displayed as garbage
Arlene Wu
- [otrs] Chinese characters displayed as garbage
Jeffery Chen Fan
- [otrs] Chinese characters in PDF print
Jeffery Chen Fan
- [otrs] Company tickets
Tim Bos
- [otrs] Company tickets
Marco Vannini
- [otrs] Company tickets
LQ Marshall
- [otrs] Company tickets.
yevgeniy.kolesnyk at obi.ua
- [otrs] Company tickets.
Renee Bäcker
- [otrs] Company tickets.
yevgeniy.kolesnyk at obi.ua
- [otrs] Configure SMTP instead of POP3
abhilash potlapalli
- [otrs] Configure SMTP instead of POP3
Marco Vannini
- [otrs] Configure SMTP instead of POP3
abhilash potlapalli
- [otrs] Configure SMTP instead of POP3
Frans Stekelenburg
- [otrs] configuring POP3 mail account to otrs(mysql).
ravi shanker
- [otrs] configuring POP3 mail account to otrs(mysql).
Michiel Beijen
- [otrs] configuring POP3 mail account to otrs(mysql).
ravi shanker
- [otrs] Creating customer users from tickets
Quentin Stafford-Fraser
- [otrs] csv export
sander vink
- [otrs] Custom "new ticket" information mails
Ulrich Gøhns
- [otrs] Custom Status Names for diferents queues...
Luis Rodriguez
- [otrs] Custom Status Names for diferents queues...
Frans Stekelenburg
- [otrs] Customer Company DB and Customer User DB ?
Patrik Forsberg
- [otrs] Customer's authentification with LDAP
jaubert at 26.cerfrance.fr
- [otrs] Customer's authentification with LDAP
PIOTR SZCZEPANEK
- [otrs] Customer's authentification with LDAP
jaubert at 26.cerfrance.fr
- [otrs] Customizing Customer Info Table Column
Lee karfai
- [otrs] default group names
Marius Schrecker
- [otrs] default group names
Michiel Beijen
- [otrs] disable customer panel
Marius Schrecker
- [otrs] disable customer panel
Shawn Beasley
- [otrs] Does SysConfig use config.pm for saving data?
Afshar Mohebbi
- [otrs] Does SysConfig use config.pm for saving data?
Renee Bäcker
- [otrs] Does SysConfig use config.pm for saving data?
Afshar Mohebbi
- [otrs] Dynamic note for close ticket notification ?
aman
- [otrs] Dynamic note for close ticket notification ?
Marco Vannini
- [otrs] Editing ticket body
Afshar Mohebbi
- [otrs] Editing ticket body
Maurice James
- [otrs] Editing ticket body
Afshar Mohebbi
- [otrs] Editing ticket body
Maurice James
- [otrs] error executing PostMasterMailbox.pl
maximx86
- [otrs] error executing PostMasterMailbox.pl
Frans Stekelenburg
- [otrs] error executing PostMasterMailbox.pl
maximx86
- [otrs] Error: No Subaction!!
Stephen Carins
- [otrs] Escalation
Gary Kilmister
- [otrs] Extra new notifications to be sent to agents
Maurício Ramos
- [otrs] Fetch password from database !
Amanpreet Singh
- [otrs] Fetch password from database !
Afshar Mohebbi
- [otrs] Forwarding notes
Markus Nagel
- [otrs] FW: [otrs-de] Verschiedensprachige Customer
Frans Stekelenburg
- [otrs] FW: Query about FreeText in OTRS v1.3.1 and also Upgrading questions
paul.mcilfatrick at bt.com
- [otrs] getting 'open with...' window when using compose answer (email)
Craig Meirick
- [otrs] help needed
fahad noor
- [otrs] help needed
Maurice James
- [otrs] help needed
Afshar Mohebbi
- [otrs] help needed
LQ Marshall
- [otrs] Host based themes & Customer Authentication
savitra sirohi
- [otrs] how to ask a new user to create a account in autoresponse?
Frans Stekelenburg
- [otrs] how to ask a new user to create a account in auto response?
Maurice James
- [otrs] how to ask a new user to create a account in auto response?
Amanpreet Singh
- [otrs] how to ask a new user to create a account in auto response?
Amanpreet Singh
- [otrs] How to configure Levels of support??
Gustavo Azambuja
- [otrs] How to configure Levels of support??
Maurice James
- [otrs] How to create a Backup Strategy
sumeet jain
- [otrs] How to create a report on time used
Olli Aro
- [otrs] How to create a report on time used
Frans Stekelenburg
- [otrs] How to create a report on time used
Olli Aro
- [otrs] How to create a report on time used
Frans Stekelenburg
- [otrs] How to Fetch the correct password of customer
Amanpreet Singh
- [otrs] how to send username & password to new customer user in auto response?
Amanpreet Singh
- [otrs] How to set the link in header of customer.pl?
Amanpreet Singh
- [otrs] How to set the link in header of customer.pl?
Ulrich Gøhns
- [otrs] How to set the link in header of customer.pl?
Hansueli Schwaninger
- [otrs] how to stop converting incoming messages?
Ivars Strazdiņš
- [otrs] how to stop converting incoming messages?
Michiel Beijen
- [otrs] how to stop converting incoming messages?
Ivars Strazdiņš
- [otrs] how to stop converting incoming messages?
Ivars Strazdiņš
- [otrs] Installation Error in Ubuntu 9.04
raviproff at gmail.com
- [otrs] Installation Error in Ubuntu 9.04
Ravi Kumar
- [otrs] Installation Error in Ubuntu 9.04
raviproff at gmail.com
- [otrs] Installation Error in Ubuntu 9.04
Michiel Beijen
- [otrs] Is it possible to make reports automaticaly?
Nikolay Yatsyshyn
- [otrs] Is it possible to make reports automaticaly?
Michiel Beijen
- [otrs] Is SMTPS working on 2.4.0 beta 1 ???
Santiago Gonzalez Rodriguez - OverTech Argentina
- [otrs] Is SMTPS working on 2.4.0 beta 1 ???
Michiel Beijen
- [otrs] Is SMTPS working on 2.4.0 beta 1 ???
Santiago Gonzalez Rodriguez - OverTech Argentina
- [otrs] jpg images with company theme
Marius Schrecker
- [otrs] jpg images with company theme
Leonardo Certuche
- [otrs] jpg images with company theme
Marius Schrecker
- [otrs] Lost access to status "removed" after ITSM upgrade
Richard Cross
- [otrs] Lost access to status "removed" after ITSM upgrade
Matthew Coulson
- [otrs] mail format
Marius Schrecker
- [otrs] mail format
Shawn Beasley
- [otrs] mail format
Marius Schrecker
- [otrs] Make the postmaster mail plugin check for new work orders quicker.
Justin Holt
- [otrs] Make the postmaster mail plugin check for new work orders quicker.
Justin Holt
- [otrs] Make the postmaster mail plugin check for new work orders quicker.
Ivars Strazdiņš
- [otrs] marking tickets for bulk action
Marius Schrecker
- [otrs] marking tickets for bulk action
Michiel Beijen
- [otrs] marking tickets for bulk action
Marius Schrecker
- [otrs] marking tickets for bulk action
Michiel Beijen
- [otrs] marking tickets for bulk action
Lucio de Aquino Marinho
- [otrs] marking tickets for bulk action
Marius Schrecker
- [otrs] Mass import users
Maurice James
- [otrs] Mass import users
Michiel Beijen
- [otrs] Mass import users
Maurice James
- [otrs] Max characters per faq
Emily Flynn
- [otrs] Max characters per faq
Michiel Beijen
- [otrs] Max characters per faq
Emily Flynn
- [otrs] Max characters per faq
Michiel Beijen
- [otrs] me.com
Arthur Stephens
- [otrs] me.com
Frans Stekelenburg
- [otrs] me.com
Arthur Stephens
- [otrs] Merge multiple tickets
brainstorm
- [otrs] merged mails are not seen at selected queue?
Amanpreet Singh
- [otrs] Merging tickets from other ticketing systems
Frans Stekelenburg
- [otrs] Merging tickets from other ticketing systems
brainstorm
- [otrs] Merging tickets from other ticketing systems
Frans Stekelenburg
- [otrs] Merging tickets from other ticketing systems
brainstorm
- [otrs] Migrating to 2.3.4
Rabindra Pandey
- [otrs] Migrating to 2.3.4
Maurice James
- [otrs] Migrating to 2.3.4
Rabindra Pandey
- [otrs] Migrating to 2.3.4
Christoph Ohliger
- [otrs] Migrating to 2.3.4
Rabindra Pandey
- [otrs] Multiple Email, 1 customer user
Tim Bos
- [otrs] Multiple Email, 1 customer user
Marius Schrecker
- [otrs] Multiple Email, 1 customer user
Michiel Beijen
- [otrs] need freetext on module Frontend::Customer::Ticket::ViewZoom
Jeffery Chen Fan
- [otrs] Newbie : OTRS on CentOS authenticating on Win2K3 LDAP
Jan Vorster
- [otrs] Newbie : OTRS on CentOS authenticating on Win2K3 LDAP
Davin Taddeo
- [otrs] Newbie : OTRS on CentOS authenticating on Win2K3 LDAP
Jan Vorster
- [otrs] Newbie : OTRS on CentOS authenticating on Win2K3 LDAP
Davin Taddeo
- [otrs] Newbie : OTRS on CentOS authenticating on Win2K3 LDAP
Jan Vorster
- [otrs] Newbie : OTRS on CentOS authenticating on Win2K3 LDAP
Luis Rodriguez
- [otrs] Noob - customising Customer User fields
Marius Schrecker
- [otrs] Noob - customising Customer User fields
LQ Marshall
- [otrs] Noob - customising Customer User fields
Marius Schrecker
- [otrs] notification to sender of ticket, if his ticket was closed.
Leonardo Certuche
- [otrs] notification to sender of ticket, if his ticket was closed.
aman
- [otrs] OTR LDAP
Angelo Allegri
- [otrs] OTR LDAP
Luis Rodriguez
- [otrs] OTRS 2.3.2 - FAQ Registration Help
Nathan Campbell
- [otrs] OTRS 2.3.2 - FAQ Registration Help
Nathan Campbell
- [otrs] OTRS 2.3.2 - FAQ Registration Help
Frans Stekelenburg
- [otrs] OTRS 2.3.2 - FAQ Registration Help
Nathan Campbell
- [otrs] otrs 2.4 beta 1 - Agent LDAP Autorization
PIOTR SZCZEPANEK
- [otrs] OTRS 2.4.0 Beta 1 - Apache crashing - Parent: child process exited with status 3221225477 -- Restarting
Rudolf Bargholz
- [otrs] otrs Digest, Vol 8, Issue 24
Amanpreet Singh
- [otrs] otrs Digest, Vol 8, Issue 24
yevgeniy.kolesnyk at obi.ua
- [otrs] Otrs installation for Mssqlserver2005
ravi shanker
- [otrs] Otrs installation for Mssqlserver2005
Michiel Beijen
- [otrs] OTRS system - call escalation
Gary Kilmister
- [otrs] OTRS system - call escalation
Leonardo Certuche
- [otrs] Otrs vm
Dan Letkeman
- [otrs] Otrs vm
Frans Stekelenburg
- [otrs] otrs.NagiosChecker - Count Tickets created between 00:00 and 06:00?
Mies, Christian
- [otrs] passing the wrong password in auto response
Amanpreet Singh
- [otrs] passing the wrong password in auto response
Frans Stekelenburg
- [otrs] pdf report has font problem
diego.giardinetto at zephirworks.com
- [otrs] pdf report has font problem
Michiel Beijen
- [otrs] pdf report has font problem - SOLVED
Diego Giardinetto
- [otrs] permissions
Coert Waagmeester
- [otrs] post install error : no webpage can be seen
kris duff
- [otrs] post install error : no webpage can be seen
Frans Stekelenburg
- [otrs] post install error : no webpage can be seen
kris duff
- [otrs] Postmaster Mail Acc unable to POP
Kevin K. Kamonye
- [otrs] Postmaster Mail Acc unable to POP
Afshar Mohebbi
- [otrs] Postmaster Mail Acc unable to POP
Kevin K. Kamonye
- [otrs] Problem mapping Customer Users to Services
Richard Cross
- [otrs] Problem mapping Customer Users to Services
Leonardo Certuche
- [otrs] Problem with FS based tiff's and IE
Steve Wakham
- [otrs] Problem with FS based tiff's and IE - FIXED
Steve Wakham
- [otrs] Problem with reply message
Nicola
- [otrs] Problem with reply message
Michiel Beijen
- [otrs] Problem with reply message
Nicola
- [otrs] Public FAQs in the customer interface but not the public interface
Rodney McDuff
- [otrs] Public FAQs in the customer interface but not the public interface
Torsten Thau
- [otrs] Public FAQs in the customer interface but not the public interface
Rodney McDuff
- [otrs] Query about FreeText in OTRS v1.3.1 and alsoUpgradingquestions
paul.mcilfatrick at bt.com
- [otrs] Query about FreeText in OTRS v1.3.1 and also Upgradingquestions
Frans Stekelenburg
- [otrs] Query about FreeText in OTRS v1.3.1 and also Upgrading questions
paul.mcilfatrick at bt.com
- [otrs] Query about FreeText in OTRS v1.3.1 and also Upgrading questions
paul.mcilfatrick at bt.com
- [otrs] Query about FreeText in OTRS v1.3.1 and also Upgrading questions
paul.mcilfatrick at bt.com
- [otrs] Query about FreeText in OTRS v1.3.1 and also Upgrading questions
Stefano Coletta
- [otrs] Question about new ticket notification for ticket created by the agent from the Web Interface
Luca Maranzano
- [otrs] R: error executing PostMasterMailbox.pl
CARNINO Daniele (FIAT ITEM)
- [otrs] R: Make the postmaster mail plugin check for new work orders quicker.
CARNINO Daniele (FIAT ITEM)
- [otrs] Really slow performance
Murtaza Khan
- [otrs] Really slow performance
Afshar Mohebbi
- [otrs] Regarding My SQL connection with OTRS
vishal sanghi
- [otrs] Regarding My SQL connection with OTRS
Marco Vannini
- [otrs] Scheduled Task : IMAP on Windows
Jeff Travers
- [otrs] search: csv export
sander vink
- [otrs] send notification to customer about closed ticket.
aman
- [otrs] send notification to customer about closed ticket.
L Marshall
- [otrs] send notification to customer about closed ticket.???
aman
- [otrs] Server Migration from 2.2.4 to 2.3.2 failing W/Ubuntu
Wilbert, Penn
- [otrs] show all tickets to the agents.
aman
- [otrs] show all tickets to the agents.
Leonardo Certuche
- [otrs] show all tickets to the agents. (Leonardo Certuche)
aman
- [otrs] show all tickets to the agents. (Leonardo Certuche)
Leonardo Certuche
- [otrs] show all tickets to the agents. (Leonardo Certuche)
Frans Stekelenburg
- [otrs] show all tickets to the agents. (Leonardo Certuche)
aman
- [otrs] show ownered tickets to all agents
Amanpreet Singh
- [otrs] Signature question
Patrik Forsberg
- [otrs] split link
Jeffery Chen Fan
- [otrs] Stable version of otrs for CentOS 5.2 ??
Amanpreet Singh
- [otrs] Stable version of otrs for CentOS 5.2 ??
Michiel Beijen
- [otrs] Stats error
Maurice James
- [otrs] Stats error
Maurice James
- [otrs] Stats error
Afshar Mohebbi
- [otrs] Stats error
Maurice James
- [otrs] stats module help welcome :-)
Rachid Zarouali
- [otrs] stop Ownerupdate notification
Marek Bor
- [otrs] stop Ownerupdate notification
(( amanpreet singh
- [otrs] test
Ashwin Patil
- [otrs] Ticket escalation type
Aysel Pamuk
- [otrs] Ticket escalation type
Aysel Pamuk
- [otrs] Ticket preview window - show first article of each ticket
Patric
- [otrs] Ticket Solution Time
Carolina Rendon
- [otrs] Ticket Solution Time
Fürtbauer Wolfgang
- [otrs] Ticket Solution Time
Leonardo Certuche
- [otrs] Ticket Solution Time
Fürtbauer Wolfgang
- [otrs] Ticket Solution Time
Carolina Rendon
- [otrs] ticket# search in menu bar
Frans Stekelenburg
- [otrs] Trouble setting up fetchmail
Davin Taddeo
- [otrs] Troubleshooting Postmaster Filters
tawanda at broad-sat.com
- [otrs] TTT-001
aman
- [otrs] TTT-001
Marco Vannini
- [otrs] Two customers of a company can see each other tickets.
Amanpreet Singh
- [otrs] Two customers of a company can see each other tickets.
Renee Bäcker
- [otrs] Unwanted unlock of tikcet ?
Patrik Forsberg
- [otrs] Unwanted unlock of tikcet ?
Patrik Forsberg
- [otrs] upgrading otrs
Dan Letkeman
- [otrs] upgrading otrs
Maurice James
- [otrs] Upgrading OTRS 2.2.7 to 2.3.4 on Windows Server 2003
Justin Holt
- [otrs] Upgrading OTRS 2.2.7 to 2.3.4 on Windows Server 2003
Leonardo Certuche
- [otrs] Valid child-queue of invalid parent
Marius Schrecker
- [otrs] Valid child-queue of invalid parent
Frans Stekelenburg
- [otrs] Valid child-queue of invalid parent
Shawn Beasley
- [otrs] Valid child-queue of invalid parent
Marius Schrecker
- [otrs] WG: New features in OTRS 2.4.0 beta1
Fürtbauer Wolfgang
- [otrs] What version of the FAQ module should I use with OTRS 2.3.4 and OTRS::ITSM 1.2.3?
Michiel Beijen
- [otrs] What version of the FAQ module should I use with OTRS 2.3.4 and OTRS::ITSM 1.2.3?
Rodney McDuff
- [otrs] why ticket's body or note is mandatory?
Afshar Mohebbi
- [otrs] why ticket's body or note is mandatory?
Afshar Mohebbi
- [otrs] why ticket's body or note is mandatory?
Maurice James
- [otrs] why ticket's body or note is mandatory?
Afshar Mohebbi
- [otrs] why ticket's body or note is mandatory?
Shawn Beasley
- [otrs] why ticket's body or note is mandatory?
LQ Marshall
- [otrs] why ticket's body or note is mandatory?
Maurice James
- [otrs] why ticket's body or note is mandatory?
Afshar Mohebbi
- [otrs] why ticket's body or note is mandatory?
Shawn Beasley
- [otrs] Workflow view queues
Steve Hall
- [otrs] Workflow view queues
Shawn Beasley
Last message date:
Fri May 29 19:56:28 GMT 2009
Archived on: Fri May 29 19:57:07 GMT 2009
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