[otrs] automatically fill of TicketFreeText

LQ Marshall qmarshall at inetspace.net
Mon Nov 30 15:38:39 GMT 2009


> I add TicketFreeText at Ticket. Now, I want that this TicketFreeText gets
a value from
> my databyse automatically. This value is a unique value in database
(number of contract).

Don't think that TicketFreeText is correct.  I'd think you'd want to add a
new field to hold the contract number data - Customize the customer_user
table(http://doc.otrs.org/2.4/en/html/x1936.html).
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