[otrs] Postmaster Cron does not start after reboot

[Marco Vannini]

try a

@reboot sleep 600; ./Cron sh start otrs

in crontab

it starts service after 5 min of last boot

On Mon, Jan 4, 2010 at 10:16 PM, Gordon O'Brien <
gordon.obrien at mediasquare.co.uk> wrote:

>  Yes, that does work fine and continues to work ok until the server is
> rebooted. I then have to manually restart OTRS service (even though it does
> start automatically) or start the crontab manually.
>
>
>
> Is it something to do with suse-rcotrs?
>
>
>
> *From:* otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] *On Behalf Of
> *Gerrit Tamboer
> *Sent:* 04 January 2010 21:00
> *To:* User questions and discussions about OTRS.
> *Subject:* Re: [otrs] Postmaster Cron does not start after reboot
>
>
>
> Try restarting crontab and restarting OTRS...
>
> That should do the trick!
>
>
>
>
>
>
>  ------------------------------
>
> *From:* Gordon O'Brien [mailto:gordon.obrien at mediasquare.co.uk]
> *To:* User questions and discussions about OTRS. [mailto:otrs at otrs.org]
> *Sent:* Mon, 04 Jan 2010 20:50:50 +0100
> *Subject:* Re: [otrs] Postmaster Cron does not start after reboot
>
> Thank you.
>
> I had just noticed that there were two postmaster_email files in my cron
> folder. On had a ~ suffix on the end and this one has the */5 cron entry in
> it. I have deleted that file.
>
>
>
> Just rebooted and run crontab –u otrs –l and I get:
>
> “no crontab for otrs”.
>
>
>
> OTRS is running but I still need to execute
>
> ./Cron sh start otrs
>
>
>
>
>
>
>
> *From:* otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] *On Behalf Of
> *Gerrit Tamboer
> *Sent:* 04 January 2010 19:39
> *To:* User questions and discussions about OTRS.
> *Subject:* Re: [otrs] Postmaster Cron does not start after reboot
>
>
>
> You can remove it by outcommenting the entry.
>
> Just put # in front of the line.
>
>
>
> #   */5 * * * * $HOME/bin/PostMasterMailbox.pl >> dev/null
>
>
>
> After that restart the OTRS service.
>
> That might solve your problem.
>
>  ------------------------------
>
> *From:* Gordon O'Brien [mailto:gordon.obrien at mediasquare.co.uk]
> *To:* User questions and discussions about OTRS. [mailto:otrs at otrs.org]
> *Sent:* Mon, 04 Jan 2010 20:36:17 +0100
> *Subject:* Re: [otrs] Postmaster Cron does not start after reboot
>
> Thanks for your response.
>
> I appear to have two entries in crontab for postmaster_mailbox:
>
>
>
> */1 * * * * $HOME/bin/PostMasterMailbox.pl >> dev/null
>
>
>
> */5 * * * * $HOME/bin/PostMasterMailbox.pl >> dev/null
>
>
>
> Could this be causing the problem?
>
> How do I remove the latter entry?
>
>
>
> Cheers
>
> G.O.B.
>
>
>
>
>
> *From:* otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] *On Behalf Of
> *Gerrit Tamboer
> *Sent:* 04 January 2010 17:46
> *To:* User questions and discussions about OTRS.
> *Subject:* Re: [otrs] Postmaster Cron does not start after reboot
>
>
>
> Check the cronjobs.
>
>
>
> /opt/otrs/var/cron
>
>
>
> To see if the cron is running:
>
> crontab -u -l otrs
>
>
>
> Good luck.
>
>
>  ------------------------------
>
> *From:* Gordon O'Brien [mailto:gordon.obrien at mediasquare.co.uk]
> *To:* Gordon O'Brien [mailto:gordon.obrien at mediasquare.co.uk],
> otrs at otrs.org
> *Sent:* Mon, 04 Jan 2010 18:40:03 +0100
> *Subject:* [otrs] Postmaster Cron does not start after reboot
>
> Hi
>
>
>
> I am running OTRS 2.4.5 on OpenSUSE 11.1
>
>
>
> I have a problem when the server is rebooted after updates. The Postmaster
> mail account will not fetch email from the configured POP3 account unless I
> click ‘run now’ or manually execute ./Cron sh start otrs
>
>
>
> Is there a way for this to automatically start after a reboot?
>
>
>
> Thanks.
>
>
>
>
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