[otrs] Questions about PGP and attachments

[David Eitzinger]

Hello !

I just stumpled upon a little problem here: We wanted to use OTRS to
send out encrypted Emails to clients - including attachments. To my
surprise, the emails are crypted but the attachment is sent as is. Is
there an easy way to change this behaviour so the entire message is
encrypted ?

Also: When receiving encrypted Emails, everything is correctly
decrypted. Unfortunately this only works with messages that are entirely
encrypted. We sometimes get plain text emails with encrypted
attachments. - Those are not decrypted automatically and the attachments
have to be downloaded and decrypted offline. If someone has a tip how to
change this, that would be great !

Cheers,

David