[otrs] how to limit customer queue

Krasznay László lkrasznay at e77.hu
Wed Jan 6 13:11:21 GMT 2010


Hi all!

 

I found the way to limit the customer to only one queue. The problem is the
customer still have to chose from queue list. Is it possible to remove the
whole option and put all tickets from web interface to the RAW queue?

 

Thanks!

Laszlo

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