[otrs] OTRS PostMaster Filter and Ticket Updates

[Nils Leideck - ITSM]

HI,

On 30.06.2010, at 13:22, Leonardo Certuche wrote:

> >From 2.4.5 (I think), there's Notification(Event) at /otrs/index.pl?Action=AdminNotificationEvent
> You can configure any notification there to be sent to anyone
> 
> Leonardo Certuche
> www.itconsultores.com.co


For new ticket creations I still recommend the Auto Response feature instead!


Freundliche Grüße / Kind regards

Nils Leideck

-- 
Nils Leideck
Senior Consultant

nils.leideck at leidex.net
nils.leideck at otrs.com

http://webint.cryptonode.de / a Fractal project



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