June 2010 Archives by date

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Starting: Tue Jun 1 06:32:55 GMT 2010
Ending: Wed Jun 30 23:46:25 GMT 2010
Messages: 300

• [otrs] Customer with multiple email addresses   Sarper SARIDAL
• [otrs] Customer with multiple email addresses   Michiel Beijen
• [otrs] ACL   Louis Becker
• [otrs] ACL   Nils Leideck - ITSM
• [otrs] ACL   Louis Becker
• [otrs] ACL   Nils Leideck - ITSM
• [otrs] R: Stats by ticket state   Lucarelli Roberto
• [otrs] ACL   Murilo Moreira de Oliveira
• [otrs] new case auto assigned to supportworker/performance   Stian Antonsen
• [otrs] R: ACL   CARNINO Daniele (FIAT ITEM)
• [otrs] R: ACL   Murilo Moreira de Oliveira
• [otrs] Customer Users: Can we keep all data in OTRS database, but still authenticate against LDAP?   Stanford P.
• [otrs] Changing directory layout in ArticleStorageFS   Alejandra Piedra
• [otrs] Notification on internal Note   Max Bidlingmaier
• [otrs] No SASL mechanism found OTRS/Kernel/cpan-lib/Authen/SASL.pm line 74   Michiel Beijen
• [otrs] how can make "service" work   Mike Lu 陆颖 (6186)
• [otrs] how can make "service" work   Nils Leideck - ITSM
• [otrs] Tickets not getting created   Siva Prasad
• [otrs] Package Manager issue   . .
• [otrs] how to enable auto-response for ticket close?   TechFan
• [otrs] Package Manager issue   David Heidt
• [otrs] Statistic extensions (considering TimeWorkingHours)   Alejandra Piedra
• [otrs] translation of Change Management notifications   Leonardo Certuche
• [otrs] translation of Change Management notifications   Nils Leideck - ITSM
• [otrs] translation of Change Management notifications   Leonardo Certuche
• [otrs] OTRS ACL - Relating Ticket Types with Services   Murilo Moreira de Oliveira
• [otrs] R: Stats by ticket state   Alejandra Piedra
• [otrs] report of time per agent // outside reporting   Alejandra Piedra
• [otrs] OTRS ITSM 2.0 Change management customization   Eric M. Carroll
• [otrs] OTRS ACL - Relating Ticket Types with Services   Nils Leideck - ITSM
• [otrs] OTRS ITSM 2.0 Change management customization   Nils Leideck - ITSM
• [otrs] otrs Digest, Vol 21, Issue 9   mrembas at truecom.pl
• [otrs] 答复: how can make "service" work   Mike Lu 陆颖 (6186)
• [otrs] report of time per agent // outside reporting   Michiel Beijen
• [otrs] Search providers in Internet Explorer   Sune T. Tougaard
• [otrs] otrs Digest, Vol 21, Issue 10   mrembas at truecom.pl
• [otrs] Change the "type" field   Anders.Bakke at hibu.no
• [otrs] Change the "type" field   Nils Leideck - ITSM
• [otrs] httpd.exe goes haywire   Sune T. Tougaard
• [otrs] otrs Digest, Vol 21, Issue 11   mrembas at truecom.pl
• [otrs] how to set up a default queue   Silver springs
• [otrs] how to set up a default queue   Marco Vannini
• [otrs] otrs Digest, Vol 21, Issue 12   mrembas at truecom.pl
• [otrs] case worker/supportworker name field in dashboard   Stian Antonsen
• [otrs] OTRS ACL - Relating Ticket Types with Services   Murilo Moreira de Oliveira
• [otrs] RegExp and sets in Ticket searches and GenericAgent??   TechFan
• [otrs] report of time per agent // outside reporting   Alejandra Piedra
• [otrs] otrs Digest, Vol 21, Issue 13   mrembas at truecom.pl
• [otrs] Problems with rich text editor   Alejandra Piedra
• [otrs] Customizing Subject Line of the Ticket   ROOPESH BOYAPATI
• [otrs] Problems with rich text editor   Alejandra Piedra
• [otrs] R: Re: Problems with rich text editor   Marco Vannini
• [otrs] R: Re: Problems with rich text editor   Marco Vannini
• [otrs] otrs Digest, Vol 21, Issue 14   mrembas at truecom.pl
• [otrs] R: Re: Problems with rich text editor   Marco Vannini
• [otrs] R: Re: otrs Digest, Vol 21, Issue 14   Marco Vannini
• [otrs] R: Re: Problems with rich text editor   Alejandra Piedra
• [otrs] Custom themes   Steve Clark
• [otrs] otrs Digest, Vol 21, Issue 15   mrembas at truecom.pl
• [otrs] R: Re: Problems with rich text editor   Alejandra Piedra
• [otrs] Custom themes   Alejandra Piedra
• [otrs] Working time   Alejandra Piedra
• [otrs] Bug in Postmaster Filter 2.4.7   Lucarelli Roberto
• [otrs] otrs Digest, Vol 21, Issue 16   mrembas at truecom.pl
• [otrs] Message "Need module" in Log   Raphael Thoma
• [otrs] ACL   Louis Becker
• [otrs] otrs Digest, Vol 21, Issue 17   mrembas at truecom.pl
• [otrs] Pending status   Annika Liikanen
• [otrs] ACL   Nils Leideck - ITSM
• [otrs] otrs Digest, Vol 21, Issue 17   Marco Vannini
• [otrs] otrs Digest, Vol 21, Issue 18   mrembas at truecom.pl
• [otrs] otrs Digest, Vol 21, Issue 17   Ton Kersten
• [otrs] ACL   Louis Becker
• [otrs] ban of "otrs Digest, Vol 21, Issue 17"   Nils Leideck - ITSM
• [otrs] ban of "otrs Digest, Vol 21, Issue 17"   Alejandra Piedra
• [otrs] ACL   Nils Leideck - ITSM
• [otrs] ban of "otrs Digest, Vol 21, Issue 17"   Marco Vannini
• [otrs] Hide or Remove SLA drop down   Silver springs
• [otrs] Hide or Remove SLA drop down   Alejandra Piedra
• [otrs] Hide or Remove SLA drop down   Nils Leideck - ITSM
• [otrs] No Bcc in PostMaster Filter   Martignier, Philippe
• [otrs] No Bcc in PostMaster Filter   Ralf Hildebrandt
• [otrs] R: Re: No Bcc in PostMaster Filter   Marco Vannini
• [otrs] R: Re: No Bcc in PostMaster Filter   Ralf Hildebrandt
• [otrs] No Bcc in PostMaster Filter   Martignier, Philippe
• [otrs] otrs upgrade to 2.4.7 from 2.3   Neil Simpson
• [otrs] How to enable new report at STAST module   Armando Irazabal
• [otrs] otrs upgrade to 2.4.7 from 2.3   Nils Leideck - ITSM
• [otrs] ITSM Freetext Fields <-> Service/ Queues   mofoe
• [otrs] Age attribute   Phillip Lynn
• [otrs] Empty Dashboard and QueueView   Tefnet Developers
• [otrs] StaticStatsTemplate.pm   Steve Clark
• [otrs] additional itsm fields to the add notes   Norbert Bede
• [otrs] Remove the SLA field   Anders.Bakke at hibu.no
• [otrs] Remove the SLA field   Nils Leideck - ITSM
• [otrs] Empty Dashboard and QueueView   Tefnet Developers
• [otrs] Empty Dashboard and QueueView   Alexander Halle
• [otrs] Remove the SLA field   Alejandra Piedra
• [otrs] Synchronize from my Outlook calendar to the OTRS calendar   p_anders_l at hotmail.com
• [otrs] help:can i configure to send mail when a ticket escalated   Mike Lu 陆颖 (6186)
• [otrs] Synchronize from my Outlook calendar to the OTRS calendar   Christoph Ohliger
• [otrs] Help on a postmaster filter   Martignier, Philippe
• [otrs] Can't write config   e c
• [otrs] Help on a postmaster filter   Nils Leideck - ITSM
• [otrs] Support and Customer interface on the same screen   Rui Francisco
• [otrs] Can't write config   mofoe
• [otrs] No SASL mechanism found OTRS/Kernel/cpan-lib/Authen/SASL.pm line 74   Michiel Beijen
• [otrs] Restrict SLAs based on Service   Louis Becker
• [otrs] Can't write config   Michiel Beijen
• [otrs] Help on a postmaster filter   TechFan
• [otrs] ITSM Freetext Fields <-> Service/ Queues   TechFan
• [otrs] RegExp and sets in Ticket searches and GenericAgent??   TechFan
• [otrs] GenericAgent - search through articles, not just initial ticket?   TechFan
• [otrs] RegExp and sets in Ticket searches and GenericAgent??   Michiel Beijen
• [otrs] Help on a postmaster filter   Neil Simpson
• [otrs] RegExp and sets in Ticket searches and GenericAgent??   Martin Gruner
• [otrs] RegExp and sets in Ticket searches and GenericAgent??   Michiel Beijen
• [otrs] Help on a postmaster filter (Nils Leideck - ITSM)   Martignier, Philippe
• [otrs] Help on a postmaster filter (Nils Leideck - ITSM)   Nils Leideck - ITSM
• [otrs] Escalation on Pending Auto Close+   Arthur de Pauw
• [otrs] help:can i configure to send mail when a ticket escalated   Arthur de Pauw
• [otrs] help:can i configure to send mail when a ticket escalated   Nils Leideck - ITSM
• [otrs] CC to queue email address?   Jason B. Loven
• [otrs] RegExp and sets in Ticket searches and GenericAgent??   TechFan
• [otrs] Survey-key invalid error   Silver springs
• [otrs] all notification to be sent from one mail account   e c
• [otrs] OTRS Installation   Faisal Misle
• [otrs] ITSM Freetext Fields <-> Service/ Queues   mofoe
• [otrs] OTRS Installation   David Holder
• [otrs] OTRS Installation   Siva Prasad
• [otrs] ((otrs)) is hiring Consultants   Christopher T. Kuhn
• [otrs] OTRS Installation   Faisal Misle
• [otrs] Disable Priority   Ruslan
• [otrs] Ticket Event Triggers   Jason Salaz
• [otrs] Ticket Event Triggers   Nils Leideck - ITSM
• [otrs] Ticket Event Triggers   Jason Salaz
• [otrs] Ticket Event Triggers   Jason Salaz
• [otrs] Ticket Event Triggers   Nils Leideck - ITSM
• [otrs] Ticket Event Triggers   Jason Salaz
• [otrs] Internal Server Error   Faisal Misle
• [otrs] Internal Server Error 2   Faisal Misle
• [otrs] Internal Server Error 2   Nils Leideck - ITSM
• [otrs] Root password   Annika Liikanen
• [otrs] Root password   Nils Leideck - ITSM
• [otrs] all notification to be sent from one mail account   Michiel Beijen
• [otrs] CC to queue email address?   Michiel Beijen
• [otrs] all notification to be sent from one mail account   Nils Leideck - ITSM
• [otrs] Unmerge   Martignier, Philippe
• [otrs] How to Enable Debugging   Jeff Travers
• [otrs] OTRS email tickets set service   Rui Francisco
• [otrs] Internal Server Error 2   Arthur de Pauw
• [otrs] Internal Server Error 2   Nils Leideck - ITSM
• [otrs] OTRS email tickets set service   Neil Simpson
• [otrs] otrs upgrade to 2.4.7 from 2.3   Neil Simpson
• [otrs] smpts error connecting to GMail   Wayne Fallows
• [otrs] Root password   Divesh Kamra
• [otrs] CC to queue email address?   Amit Sharma
• [otrs] otrs upgrade to 2.4.7 from 2.3   Nils Leideck - ITSM
• [otrs] Regarding Email Ticket Generation   Suraj Rathod
• [otrs] Regarding Email Ticket Generation   Nils Leideck - ITSM
• [otrs] Regarding Email Ticket Generation   Suraj Rathod
• [otrs] Regarding Email Ticket Generation   Nils Leideck - ITSM
• [otrs] make freetext box behave like the "From" box   Leonardo Certuche
• [otrs] smpts error connecting to GMail   Guillaume Rehm
• [otrs] smpts error connecting to GMail   Suraj Rathod
• [otrs] OTRS issue deadlines   Petr Balazi
• [otrs] OTRS issue deadlines   Marco Vannini
• [otrs] OTRS issue deadlines   Petr Balazi
• [otrs] OTRS issue deadlines   Marco Vannini
• [otrs] canned response on ticket creation   Steve Clark
• [otrs] canned response on ticket creation   David Holder
• [otrs] canned response on ticket creation   Steve Clark
• [otrs] otrs Digest, Vol 21, Issue 100   Ruzwan Abdul
• [otrs] OTRS issue deadlines   Petr Balazi
• [otrs] otrs Digest, Vol 21, Issue 100   Alexander Halle
• [otrs] New Features of the new ITSM 2.0.2   Geline Gloria
• [otrs] New Features of the new ITSM 2.0.2   Alexander Halle
• [otrs] Changing the Columns in Customer Ticket List Display   Louis Becker
• [otrs] StaticStatsTemplate.pm   Steve Clark
• [otrs] StaticStatsTemplate.pm   Alejandra Piedra
• [otrs] Work Order of ITSM 2.0.2   Geline Gloria
• [otrs] location of Work Order feature in ITSM 2.0.2   Geline Gloria
• [otrs] OTRS 3 Beta Release Party!   Shawn Beasley
• [otrs] How to Enable Debugging   Alexander Halle
• [otrs] all notification to be sent from one mail account   e c
• [otrs] Set Ticket Type in Bulk Actions?   Karsten Heymann
• [otrs] otrs Digest, Vol 21, Issue 45   Aqueel Ahmed
• [otrs] otrs Digest, Vol 21, Issue 45   Tore Lønøy
• [otrs] location of Work Order feature in ITSM 2.0.2   Nils Leideck - ITSM
• [otrs] OTRS 3 Beta Release Party!   Mike Morris
• [otrs] Set Ticket Type in Bulk Actions?   Michiel Beijen
• [otrs] which HTML article height is used (SysConfig) ?   Alexander Halle
• [otrs] OTRS 3 Beta Release Party!   Shawn Beasley
• [otrs] Escalation tickets above the queue   Ruslan Gavinov
• [otrs] OTRS 3 Beta Release Party!   Mike Morris
• [otrs] Mail Sending help   Kevin Bednar
• [otrs] Mail Sending help   Michiel Beijen
• [otrs] merged tickets still shown in AgentTicketQueue-view   Jan.Dreyer at bertelsmann.de
• [otrs] merged tickets still shown in AgentTicketQueue-view   Alexander Halle
• [otrs] merged tickets still shown in AgentTicketQueue-view   Jan.Dreyer at bertelsmann.de
• [otrs] merged tickets still shown in AgentTicketQueue-view   Alexander Halle
• [otrs] New answer into AgentTicketZoom   magicboiz
• [otrs] New answer into AgentTicketZoom   Steve Durbin
• [otrs] New answer into AgentTicketZoom   magicboiz
• [otrs] Question on queue and ticket escalation from an OTRS newbie   vikram.melonfire at googlemail.com
• [otrs] email notification error   e c
• [otrs] Lock Phone ticket after creation   Ruslan
• [otrs] How to disable the quation of email notifications?   José Luis Rodríguez García
• [otrs] Lock Phone ticket after creation   Nils Leideck - ITSM
• [otrs] How to disable the quation of email notifications?   Nils Leideck - ITSM
• [otrs] UPDATE ** OTRS 3 Beta Release Party!   Shawn Beasley
• [otrs] ssl certificate   Alessandro d'Ambrosio
• [otrs] email notification error   Alexander Halle
• [otrs] Lock Phone ticket after creation   Ruslan
• [otrs] New answer into AgentTicketZoom   Alexander Halle
• [otrs] StaticStatsTemplate.pm   Steve Clark
• [otrs] Problem configuring cron   Trasschaert Karl
• [otrs] New answer into AgentTicketZoom   magicboiz
• [otrs] Problem configuring cron   Trasschaert Karl
• [otrs] New answer into AgentTicketZoom   Michiel Beijen
• [otrs] New answer into AgentTicketZoom   magicboiz
• [otrs] make freetext mandatory depending on the theme chosen   mofoe
• [otrs] New answer into AgentTicketZoom   magicboiz
• [otrs] AgentCanBeCustomer   Louis Becker
• [otrs] AgentCanBeCustomer   Shawn Beasley
• [otrs] Lock Phone ticket after creation   Nils Leideck - ITSM
• [otrs] Problem configuring cron   Nils Leideck - ITSM
• [otrs] UPDATE ** OTRS 3 Beta Release Party!   Alexander Halle
• [otrs] otrs system logs   e c
• [otrs] response email notify   e c
• [otrs] response email notify   Alexander Halle
• [otrs] planning deployment   James Bowes
• [otrs] alpha 3 availability   marekhall at poczta.onet.pl
• [otrs] alpha 3 availability   Martin Edenhofer
• [otrs] Problem configuring cron   Trasschaert Karl
• [otrs] Problem configuring cron   Ralf Hildebrandt
• [otrs] Problem configuring cron   Trasschaert Karl
• [otrs] Problem configuring cron   Ralf Hildebrandt
• [otrs] OTRS Change Management   Siva Prasad
• [otrs] OTRS Templates   Siva Prasad
• [otrs] OTRS DASHboard configuration   Siva Prasad
• [otrs] Tickets and Updates   Siva Prasad
• [otrs] about ChangeManament and translations   Leonardo Certuche
• [otrs] Tickets and Updates   Nils Leideck - ITSM
• [otrs] about ChangeManament and translations   Nils Leideck - ITSM
• [otrs] A few quick questions   Kevin Bednar
• [otrs] Survey Help   Kevin Bednar
• [otrs] Survey Help   Kevin Bednar
• [otrs] Survey Help   Maurice James
• [otrs] agents can't view closed ticket   e c
• [otrs] How to allow to ro user select and/or create customer user for a ticket?   d.grechishkin at rsu.edu.ru
• [otrs] How to allow to ro user select and/or create customer user for a ticket?   Alexander Halle
• [otrs] Problem configuring cron   Trasschaert Karl
• [otrs] OTRS DASH Board Graphical Display   Siva Prasad
• [otrs] Escalation time in pending tickets   Ruslan
• [otrs] database question   Peter Leggett
• [otrs] UPDATE ** OTRS 3 Beta Release Party!   Shawn Beasley
• [otrs] agents can't view closed ticket   Shawn Beasley
• [otrs] MRTG graphs?   Luis Daniel Lucio Quiroz
• [otrs] ACL feature on OTRS are very poor. We need improvements!   Murilo Moreira de Oliveira
• [otrs] about ChangeManament and translations   Leonardo Certuche
• [otrs] storage fs in file system   IT easyap
• [otrs] ACL feature on OTRS are very poor. We need improvements!   Nils Leideck - ITSM
• [otrs] Escalation time in pending tickets   Nils Leideck - ITSM
• [otrs] Lock status of ticket in dashboard   Steve Clark
• [otrs] Time accounting reporting   Annika Liikanen
• [otrs] MRTG graphs?   Marco Vannini
• [otrs] Tickets and Updates   Siva Prasad
• [otrs] otrs upgrade problem   Ekram
• [otrs] Link services to queue when making phone/e-mail ticket   Ulrich Gøhns
• [otrs] Inability to save tickets.   McCarroll, Robert
• [otrs] upgrade   Ekram
• [otrs] MRTG graphs?   Jason B. Loven
• [otrs] MRTG graphs?   Marco Vannini
• [otrs] Lock status of ticket in dashboard   Steve Clark
• [otrs] Cant create more than 2 sub-queues   Alan Creed
• [otrs] Cant create more than 2 sub-queues   Nils Leideck - ITSM
• [otrs] Cant create more than 2 sub-queues   Alan Creed
• [otrs] Cant create more than 2 sub-queues   Bryan Baldwin
• [otrs] Cant create more than 2 sub-queues   Nils Leideck - ITSM
• [otrs] ACL feature on OTRS are very poor. We need improvements!   Murilo Moreira de Oliveira
• [otrs] Default groups for customers authorized thru LDAP   Сергей Засенко
• [otrs] otrs for iPhone   Marco Vannini
• [otrs] OTRS PostMaster Filter and Ticket Updates   Siva Prasad
• [otrs] OTRS PostMaster Filter and Ticket Updates   Leonardo Certuche
• [otrs] OTRS PostMaster Filter and Ticket Updates   Siva Prasad
• [otrs] OTRS PostMaster Filter and Ticket Updates   Leonardo Certuche
• [otrs] Please Help Me.   Ekram
• [otrs] error   Ekram
• [otrs] log   Ekram
• [otrs] Cant create more than 2 sub-queues   Alan Creed
• [otrs] Cant create more than 2 sub-queues   Alan Creed
• [otrs] MRTG graphs?   Jason B. Loven
• [otrs] Default groups for customers authorized thru LDAP   Steve Durbin
• [otrs] Escalation time in pending tickets   Ruslan
• [otrs] Complete Error Log (Please Help)   Ekram
• [otrs] Cant create more than 2 sub-queues   Nils Leideck - ITSM
• [otrs] Link services to queue when making phone/e-mail ticket   Nils Leideck - ITSM
• [otrs] Inability to save tickets.   Nils Leideck - ITSM
• [otrs] OTRS PostMaster Filter and Ticket Updates   Nils Leideck - ITSM

Last message date: Wed Jun 30 23:46:25 GMT 2010
Archived on: Thu Jul 1 00:24:01 GMT 2010

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