October 2010 Archives by subject
Starting: Fri Oct 1 06:00:44 GMT 2010
Ending: Sun Oct 31 22:43:38 GMT 2010
Messages: 260
- [otrs] "Need URL or Reload!" 500 Errors in Beta 6
Hugh Kelley
- [otrs] [ Customer Users <-> Groups ] empty
Leonardo Certuche
- [otrs] [ Customer Users <-> Groups ] empty
Marco Vannini
- [otrs] [ Customer Users <-> Groups ] empty
Leonardo Certuche
- [otrs] [ Customer Users <-> Groups ] empty
Marco Vannini
- [otrs] [ Customer Users <-> Groups ] empty
Leonardo Certuche
- [otrs] [OTRS 3.0.0 beta5] "Company Tickets" always empty
Jos Vos
- [otrs] [OTRS 3.0.0 beta5] "Company Tickets" always empty
Jos Vos
- [otrs] [OTRS Ideas] iPhone App - Ticket Search?
Nils Leideck - ITSM
- [otrs] [solved]: customer_user "pw" field not being updated
Mike Morris
- [otrs] ACL for CMDB/Config Item access
Christoph Ohliger
- [otrs] Android app
Jason B. Loven
- [otrs] Android app
Hiren Joshi
- [otrs] Android app
Mauricio Tavares
- [otrs] Android app
Nils Leideck - ITSM
- [otrs] Article Attachment Base64 Encoding
Jeff Travers
- [otrs] Article Attachment Base64 Encoding
Michiel Beijen
- [otrs] Article Attachment Base64 Encoding
LEBLANC Bastien (EXT CAP GEMINI)
- [otrs] Attachments <-> Responses
PREF31 OTRS
- [otrs] Attachments <-> Responses
Nils Leideck - ITSM
- [otrs] Attachments <-> Responses
PREF31 OTRS
- [otrs] Attachments <-> Responses
PREF31 OTRS
- [otrs] Attachments <-> Responses
Michiel Beijen
- [otrs] Attachments <-> Responses
PREF31 OTRS
- [otrs] Attachments <-> Responses
Michiel Beijen
- [otrs] Attachments <-> Responses
PREF31 OTRS
- [otrs] Attachments <-> Responses
Nils Leideck - ITSM
- [otrs] Attachments <-> Responses
PREF31 OTRS
- [otrs] backup.pl password question
Mark Novak
- [otrs] backup.pl password question
Leonardo Certuche
- [otrs] backup.pl password question
Adam Bator
- [otrs] Beta 6 - Freetext Required Validation?
Hugh Kelley
- [otrs] Beta 6 - Toolbar Icons Only Showing When Count > 0
Hugh Kelley
- [otrs] Beta 6 - Toolbar Icons Only Showing When Count > 0
Michiel Beijen
- [otrs] Beta 6 Browser Message - An error occured! For details please see your browser log!
Hugh Kelley
- [otrs] Beta 6 Browser Message - An error occured! For details please see your browser log!
Hugh Kelley
- [otrs] Beta 6 Browser Message - An error occured! For details please see your browser log!
Martin Gruner
- [otrs] Beta 6 Browser Message - An error occured! For details please see your browser log!
Michiel Beijen
- [otrs] Beta 6 Browser Message - An error occured! For details please see your browser log!
Hugh Kelley
- [otrs] Byte order is not compatible at ..\..\lib\Storable.pm
Martin Gruner
- [otrs] Byte order is not compatible at ..\..\lib\Storable.pm
Martin Gruner
- [otrs] Change Accounted Time on Existing Article
Hugh Kelley
- [otrs] Change Accounted Time on Existing Article
Nils Leideck - ITSM
- [otrs] Change Accounted Time on Existing Article
Hugh Kelley
- [otrs] change color of ticket on customer update in agent ticket view ?
Daniel Maher
- [otrs] change color of ticket on customer update in agent ticket view ?
Nathan Campbell
- [otrs] change color of ticket on customer update in agent ticket view ?
Daniel Maher
- [otrs] CI's classes and sub-classes view
Leonardo Certuche
- [otrs] Comparing OTRS with other ticket system
Darshak
- [otrs] Comparing OTRS with other ticket system
Nils Leideck - ITSM
- [otrs] Comparing OTRS with other ticket system
David Boyes
- [otrs] Comparing OTRS with other ticket system
Darshak
- [otrs] Comparing OTRS with other ticket system
Jos Vos
- [otrs] Comparing OTRS with other ticket system
David Boyes
- [otrs] Comparing OTRS with other ticket system
Nils Leideck - ITSM
- [otrs] Comparing OTRS with other ticket system
Darshak
- [otrs] Comparing OTRS with other ticket system
Avik Das
- [otrs] Comparing OTRS with other ticket system
Darshak
- [otrs] Comparing OTRS with other ticket system
Avik Das
- [otrs] convert email to ticket
DM_Julio Angulo
- [otrs] convert email to ticket
Leonardo Certuche
- [otrs] Cronjob not running automatically
Pradumna Maheshwari
- [otrs] Customer info problem
Annika Liikanen
- [otrs] Customer info problem
Gerald Young
- [otrs] Customer with multiple email addresses
Broderick Wood
- [otrs] customer_user "pw" field not being updated
Mike Morris
- [otrs] Dashboard modifications
Andy Wodfer
- [otrs] Delete Tickets
jose francisco luis medina
- [otrs] Delete Tickets
Leonardo Certuche
- [otrs] Diff between PendingDate and Due date?
Pradumna Maheshwari
- [otrs] Diff between PendingDate and Due date?
Nils Leideck - ITSM
- [otrs] Dynamic Objects of Stats
Pradumna Maheshwari
- [otrs] editing a ticket in customer interface
shrikant k
- [otrs] editing a ticket in customer interface
Lars Jørgensen
- [otrs] Empty message body for certain agent views
Nils Leideck - ITSM
- [otrs] Error on running PendingJob.pl
Pradumna Maheshwari
- [otrs] Error on running PendingJob.pl
Nils Leideck - ITSM
- [otrs] Error on running PendingJob.pl
Pradumna Maheshwari
- [otrs] error trying to look at full changelog on 2.4.9
Steve Clark
- [otrs] error trying to look at full changelog on 2.4.9
Michiel Beijen
- [otrs] Error: Module Kernel/Modules/.pm not found
Jeff Travers
- [otrs] errror in CGI 10 OTRS SYSTEM LOG
Ruzwan Abdul
- [otrs] errror in CGI 10 OTRS SYSTEM LOG
Leonardo Certuche
- [otrs] errror in CGI 10 OTRS SYSTEM LOG
Nils Leideck - ITSM
- [otrs] Escalated Tickets on Dashboard
Leonardo Certuche
- [otrs] Escalated Tickets on Dashboard
Nils Leideck - ITSM
- [otrs] Excluding certain queues on the dashboard
Straccialano, Rosanna
- [otrs] Excluding certain queues on the dashboard
Nils Leideck - ITSM
- [otrs] FreeText in CustomerTicketZoom
jose francisco luis medina
- [otrs] FreeText in CustomerTicketZoom
Lukasz Hadyna
- [otrs] FreeText in CustomerTicketZoom
jose francisco luis medina
- [otrs] FreeText in CustomerTicketZoom
IT easyap
- [otrs] FreeText in CustomerTicketZoom
José Luis
- [otrs] FreeText in CustomerTicketZoom
Lukasz Hadyna
- [otrs] FreeText in CustomerTicketZoom
José Luis
- [otrs] FreeText in CustomerTicketZoom
José Luis
- [otrs] GenericAgent inputs
Ionel GARDAIS
- [otrs] GenericAgent inputs
GARDAIS Ionel
- [otrs] Graph stats
GARDAIS Ionel
- [otrs] Help in Escalation properties of a queue
Silver springs
- [otrs] Help in Escalation properties of a queue
Nils Leideck - ITSM
- [otrs] How to define mail escalation priority level.
yatin bhardwaj
- [otrs] Increase maxlength
Steve Clark
- [otrs] Increase maxlength
Steve Clark
- [otrs] Insecure dependency in require while running with -T switch
Marco Ferreira
- [otrs] installer.pl is giving an error in Log.pm line 230
Free BSD
- [otrs] installer.pl is giving an error in Log.pm line 230
Michiel Beijen
- [otrs] installer.pl is giving an error in Log.pm line 230
Free BSD
- [otrs] iPhone App - Ticket Search?
Hugh Kelley
- [otrs] iPhone App - Ticket Search?
Martin Edenhofer
- [otrs] Is it possible to create ticket through IVT or throug any script
Leonardo Certuche
- [otrs] Is it possible to create ticket through IVT or throug any script
Darshak
- [otrs] Is it possible to create ticket through IVT or throug any script
Alexander Halle
- [otrs] Is it possible to create ticket through IVT or throug any script
Darshak
- [otrs] ITSM - How to add a new field in ConfigItem?
Straccialano, Rosanna
- [otrs] ITSM - How to add a new field in ConfigItem?
Marco Vannini
- [otrs] ITSM - How to add a new field in ConfigItem?
Straccialano, Rosanna
- [otrs] ITSM - How to add a new field in ConfigItem?
Straccialano, Rosanna
- [otrs] ITSM - question about changing CIs - batch style
João Pagaime
- [otrs] ITSM 2.0.2 functionality
sergio at scs.eti.br
- [otrs] ITSM 2.0.2 functionality
Alexander Halle
- [otrs] ITSM 2.0.2 functionality
Sérgio Cintra
- [otrs] JSON interface (json.pl) missing
Andy Wodfer
- [otrs] JSON interface (json.pl) missing
Marc Nilius
- [otrs] JSON interface (json.pl) missing
Andy Wodfer
- [otrs] LDAP auth not working with OTRS version 2.4.9
Sidnei Moreira
- [otrs] LDAP auth not working with OTRS version 2.4.9
Hugh Kelley
- [otrs] LDAP auth not working with OTRS version 2.4.9
Sidnei Moreira
- [otrs] Link to reopen a ticket
Pradumna Maheshwari
- [otrs] Link to reopen a ticket
José Luis
- [otrs] Link to reopen a ticket
Pradumna Maheshwari
- [otrs] Link to reopen a ticket
Nils Leideck - ITSM
- [otrs] Link to reopen a ticket
Pradumna Maheshwari
- [otrs] Link to reopen a ticket
Pradumna Maheshwari
- [otrs] Migrate database
Will Bradshaw
- [otrs] Migrate database
Will Bradshaw
- [otrs] Move queues without being ticket owner?
Hugh Kelley
- [otrs] Move queues without being ticket owner?
Gerald Young
- [otrs] Multiple Dashboards
Straccialano, Rosanna
- [otrs] Non-updating Free Text?
Martin Gruner
- [otrs] Non-updating Free Text?
Nils Leideck - ITSM
- [otrs] Non-updating Free Text?
Nils Leideck - ITSM
- [otrs] Notification of escalation
DM_Julio Angulo
- [otrs] Notifications - substitute event stuff?
Robert Merrill
- [otrs] On running Cron4Win32.pl, extra text is coming in crontab.txt file
Pradumna Maheshwari
- [otrs] Option Forward missing
DM_Julio Angulo
- [otrs] Option Forward missing
Michiel Beijen
- [otrs] Option Forward missing
DM_Julio Angulo
- [otrs] OTRS 2.4.8. the signature is no more shown on email-tickets
Gerald Young
- [otrs] OTRS 2.4.8. the signature is no more shown on email-tickets
Martignier, Philippe
- [otrs] OTRS 2.4.8. the signature is no more shown on email-tickets
Martignier, Philippe
- [otrs] OTRS 3 database compatibility
Jos Vos
- [otrs] OTRS 3 database compatibility
Michiel Beijen
- [otrs] OTRS 3.0 - Potential Owner List (refresh all button?)
Hugh Kelley
- [otrs] OTRS beta6 agent UI: columns gone?
Jos Vos
- [otrs] OTRS beta6 agent UI: columns gone?
Michiel Beijen
- [otrs] OTRS beta6 agent UI: columns gone?
Jos Vos
- [otrs] OTRS beta6 agent UI: columns gone?
Ionel GARDAIS
- [otrs] OTRS community survey
Christopher T. Kuhn
- [otrs] otrs Digest, Vol 25, Issue 18
Ruzwan Abdul
- [otrs] otrs Digest, Vol 25, Issue 18
Ruzwan Abdul
- [otrs] otrs Digest, Vol 25, Issue 18
Ruzwan Abdul
- [otrs] otrs Digest, Vol 25, Issue 21
Ruzwan Abdul
- [otrs] otrs Digest, Vol 25, Issue 21
Ruzwan Abdul
- [otrs] otrs Digest, Vol 25, Issue 35
Ruzwan Abdul
- [otrs] otrs Digest, Vol 25, Issue 36
Ruzwan Abdul
- [otrs] otrs Digest, Vol 25, Issue 46
Steve Durbin
- [otrs] otrs.RebuildEscalationIndex.pl
Leonardo Certuche
- [otrs] Outbound SMTP Spooler?
Hugh Kelley
- [otrs] Outbound SMTP Spooler?
Michiel Beijen
- [otrs] Outbound SMTP Spooler?
Hugh Kelley
- [otrs] Pasting Images in Ticket Replies
Martin Gruner
- [otrs] Pending notification if SLA and escalation is diabled
Pradumna Maheshwari
- [otrs] Pending notification if SLA and escalation is disabled
Pradumna Maheshwari
- [otrs] possible error with the installer of ITSMServiceLevelManagement -2.1.1.opm
DM_Julio Angulo
- [otrs] possible error with the installer of ITSMServiceLevelManagement -2.1.1.opm
Nils Leideck - ITSM
- [otrs] Possible Issues with Red Hat Enterprise Linux
Steve Durbin
- [otrs] Postmaster filters documentation
Nils Leideck - ITSM
- [otrs] Postmaster filters ordering
Pradumna Maheshwari
- [otrs] Postmaster filters ordering
Pradumna Maheshwari
- [otrs] Postmaster filters ordering
Nils Leideck - ITSM
- [otrs] Postmaster filters ordering
Nils Leideck - ITSM
- [otrs] Prevent User ID 1 / root from Owning tickets
Hugh Kelley
- [otrs] Prevent User ID 1 / root from Owning tickets
Nils Leideck - ITSM
- [otrs] Prevent User ID 1 / root from Owning tickets
Hugh Kelley
- [otrs] Prevent User ID 1 / root from Owning tickets
Nils Leideck - ITSM
- [otrs] Prevent User ID 1 / root from Owning tickets
Hugh Kelley
- [otrs] Prevent User ID 1 / root from Owning tickets
Michiel Beijen
- [otrs] Prevent User ID 1 / root from Owning tickets
Hugh Kelley
- [otrs] Prevent User ID 1 / root from Owning tickets
Michiel Beijen
- [otrs] Prevent User ID 1 / root from Owning tickets
Gerald Young
- [otrs] Prevent User ID 1 / root from Owning tickets
Nils Leideck - ITSM
- [otrs] Prevent User ID 1 / root from Owning tickets
Hugh Kelley
- [otrs] Prevent User ID 1 / root from Owning tickets
Hugh Kelley
- [otrs] Prevent User ID 1 / root from Owning tickets
Nils Leideck - ITSM
- [otrs] problem when composing mail to customer
PREF31 OTRS
- [otrs] problem when composing mail to customer
Gerald Young
- [otrs] problem when composing mail to customer
Michiel Beijen
- [otrs] problem when composing mail to customer
PREF31 OTRS
- [otrs] Problem with encoding
Dmitriy Behterev
- [otrs] Question about stat
Eloy Coto Pereiro
- [otrs] Question about stat
Eloy Coto Pereiro
- [otrs] Queues and Email Filtering
Armando Ortiz
- [otrs] Queues and Email Filtering
Nils Leideck - ITSM
- [otrs] Queues and Email Filtering
Broderick Wood
- [otrs] Queues and Email Filtering
Nils Leideck - ITSM
- [otrs] Queues and Email Filtering
Armando Ortiz
- [otrs] R: OTRS 3.0 - Potential Owner List (refresh all button?)
CARNINO Daniele (FIAT ITEM)
- [otrs] R: OTRS 3.0 - Potential Owner List (refresh all button?)
Hugh Kelley
- [otrs] Re-open Phone ticket
Pradumna Maheshwari
- [otrs] Re-open Phone ticket
Lukasz Hadyna
- [otrs] Refresh '7 days Stat' on dashboard
Pradumna Maheshwari
- [otrs] Refresh '7 days Stat' on dashboard
Nils Leideck - ITSM
- [otrs] Register custom module in OTRS
Rui Francisco
- [otrs] Reopen Phone ticket
Pradumna Maheshwari
- [otrs] Reopen Phone ticket
Nils Leideck - ITSM
- [otrs] Report top 10 clients
DM_Julio Angulo
- [otrs] RuntimeDB vs. StaticDB for full text search
Hugh Kelley
- [otrs] Same subject line in Zoom ticket
Pradumna Maheshwari
- [otrs] Search templates in Beta 4
Hugh Kelley
- [otrs] Search templates in Beta 4
Martin Edenhofer
- [otrs] Search templates in Beta 4
Hugh Kelley
- [otrs] Search templates in Beta 4
Martin Edenhofer
- [otrs] Send "default reply (after new ticket has been created)" only during off hours
Hugh Kelley
- [otrs] sentmail problem?
battulga.g
- [otrs] Setting freetext fields via Postmaster filter
Fürtbauer Wolfgang
- [otrs] Setting freetext fields via Postmaster filter
Alexander Halle
- [otrs] Signature bug for email tickets when several signatures in
Martignier, Philippe
- [otrs] Signature bug for email tickets when several signatures in the system
Martignier, Philippe
- [otrs] Single Ticket View
Armando Ortiz
- [otrs] Single Ticket View
Leonardo Certuche
- [otrs] Software error problem
Pradumna Maheshwari
- [otrs] stadistic problem (values in zero)
DM_Julio Angulo
- [otrs] Statistics
DM_Julio Angulo
- [otrs] Survey body should come in HTML
Pradumna Maheshwari
- [otrs] Survey body should come in HTML
Michiel Beijen
- [otrs] Template: ITSMChange
sergio at scs.eti.br
- [otrs] Template: ITSMChange
Nils Leideck - ITSM
- [otrs] Ticket closed with first customer contact
Pradumna Maheshwari
- [otrs] Ticket closed with first customer contact
Nils Leideck - ITSM
- [otrs] Ticket Creation from SMS
Darshak Modi
- [otrs] Ticket Creation from SMS
Roy Kaldung
- [otrs] Upgrade from 2.4.7 to 2.4.9 via RPM ?
Daniel Maher
- [otrs] upgrade from 2.4.7 to 2.4.9 with ITSM installed
Steve Clark
- [otrs] upgrade from 2.4.7 to 2.4.9 with ITSM installed
Steve Clark
- [otrs] upgrade from 2.4.7 to 2.4.9 with ITSM installed
Marco Vannini
- [otrs] upgrade from 2.4.7 to 2.4.9 with ITSM installed
Michiel Beijen
- [otrs] upgrade from 2.4.7 to 2.4.9 with ITSM installed
Steve Clark
- [otrs] Use Active Directory manager attribute to enable "Company Tickets" in customer portal
Hugh Kelley
- [otrs] Use LDAP backends which have dns round robin?
LEBLANC Bastien (EXT CAP GEMINI)
- [otrs] Use LDAP backends which have dns round robin?
Daniel Maher
- [otrs] Use LDAP backends which have dns round robin?
LEBLANC Bastien (EXT CAP GEMINI)
- [otrs] use of Escalation parameter on GenericAgent.pm
Leonardo Certuche
- [otrs] webticket queue dispatch
GARDAIS Ionel
- [otrs] What is First Contact Resolution Rate in OTRS ?
Pradumna Maheshwari
- [otrs] What is First Contact Resolution Rate in OTRS ?
Nils Leideck - ITSM
- [otrs] what is TicketFreeText1::Link?
José Luis
- [otrs] what is TicketFreeText1::Link?
Nils Leideck - ITSM
- [otrs] what is TicketFreeText1::Link?
José Luis
- [otrs] working time stats
Yone Caride Garcia
Last message date:
Sun Oct 31 22:43:38 GMT 2010
Archived on: Sun Oct 31 22:46:16 GMT 2010
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