[otrs] customer with more than one e-mail adres

Michiel Beijen michiel.beijen at otrs.com
Fri Jul 29 10:13:32 GMT 2011


Hi Luc,

On Fri, Jul 29, 2011 at 11:53, Luc Van den Abeele
<Luc.Vandenabeele at inia.be> wrote:
> Is it possible to add several e-mail addresses to a customer ?  At this Time
> we create for every e-mail adres a different customer (cust-X1,cust-X2, ….)
> and we put the same CustomerID but we were wondering if there was another
> way to do this.

Sure, please check this article on our wiki:
http://wiki.otrs.org/index.php?title=Store_more_than_one_email_address_per_customer

--
Michiel


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