[otrs] dropdown menu and sub menu

Alessandro d'Ambrosio alessandro.dambrosio at unimi.it
Wed May 18 13:52:38 GMT 2011

Hello everyone!

I've OTRS 2.4.7 and I've created many queues and subqueues in order to
collect my tickets.

In Customer Web Interface and in Agent Web Interface I would like to add
another drop down menu to view the requests in the first and in others the
corresponding subrequests.

Can someone help me?

Thanks in advance.



Alessandro d'A.


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