May 2011 Archives by author

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Starting: Sun May 1 09:09:05 GMT 2011
Ending: Tue May 31 16:27:19 GMT 2011
Messages: 269

• [otrs] New Ticket option !   Juancho -
• [otrs] New Ticket option !   Juancho -
• [otrs] How to change the "new ticket" option   Juancho -
• [otrs] Reg: sample CSV for import/export feature in OTRS ITSM 3.0.2   Ajmal Ahmed
• [otrs] Service Option missing on new tickets - customer.pl   Stefan Bauer
• [otrs] Re-2: Service Option missing on new tickets - customer.pl   Stefan Bauer
• [otrs] Re-2: Re-2: Service Option missing on new tickets - customer.pl   Stefan Bauer
• [otrs] PHP and SOAP   Shawn Beasley
• [otrs] Agent Interface - display Phone/Email/Queue / Status /Escalation icons?   Shawn Beasley
• [otrs] Agent Interface - display Phone/Email/Queue / Status /Escalation icons?   Shawn Beasley
• [otrs] Signature per agent   Shawn Beasley
• [otrs] Adding bugs in OTRS   Shawn Beasley
• [otrs] Adding bugs in OTRS   Shawn Beasley
• [otrs] Adding bugs in OTRS   Shawn Beasley
• [otrs] apt-get dist-upgrade lenny squeeze   Shawn Beasley
• [otrs] Generate stats with graph from command line   Michiel Beijen
• [otrs] close/remove MANY of tickets after joe-job   Michiel Beijen
• [otrs] Color coding article selection in Ticket Zoom view   Michiel Beijen
• [otrs] OTRS3, "show my queues" as a button   Michiel Beijen
• [otrs] Signature per agent   Michiel Beijen
• [otrs] Remove attachments from emails   Michiel Beijen
• [otrs] ITSM error   Michiel Beijen
• [otrs] Open linked object in the same window   Michiel Beijen
• [otrs] Ticket - field Time units (work units)   Michiel Beijen
• [otrs] Upgrade 2.4.7 questions   Michiel Beijen
• [otrs] OTRS Feature   Michiel Beijen
• [otrs] Fulltext search does not include ticket numbers. Any fix?   Michiel Beijen
• [otrs] Order of agent names   Michiel Beijen
• [otrs] When to start archiving tickets?   Michiel Beijen
• [otrs] When to start archiving tickets?   Michiel Beijen
• [otrs] upgrading OTRS   Michiel Beijen
• [otrs] Customer LDAP Auth Issue - not anonymous   Michiel Beijen
• [otrs] Which DTL and which CSS for which webpage?   Michiel Beijen
• [otrs] Which DTL and which CSS for which webpage?   Michiel Beijen
• [otrs] Editing colors for priorities (was: Re: otrs Digest, Vol 31, Issue 52)   Michiel Beijen
• [otrs] Modify Criticality Names   Michiel Beijen
• [otrs] Need TicketID errors after full disk   Michiel Beijen
• [otrs] Adding bugs in OTRS   Michiel Beijen
• [otrs] Adding bugs in OTRS   Michiel Beijen
• [otrs] change ticket priority w/o acquire ownership   Michiel Beijen
• [otrs] apt-get dist-upgrade lenny squeeze   Michiel Beijen
• [otrs] Old accounts - customer users and users   Michiel Beijen
• [otrs] Notify sender when empty subject received   Michiel Beijen
• [otrs] Can't locate DBI.pm in @INC   Michiel Beijen
• [otrs] Notify sender when empty subject received   Michiel Beijen
• [otrs] Can't locate DBI.pl   Michiel Beijen
• [otrs] Notify sender when empty subject received   Michiel Beijen
• [otrs] Setting pending states via generic agent does not set pending time   Michiel Beijen
• [otrs] : [otrs ITSM] non-ASCII characters into Change description_plain field   Stefano Boccanera
• [otrs] Remove attachments from emails   David Boyes
• [otrs] Adding bugs in OTRS   David Boyes
• [otrs] Adding bugs in OTRS   David Boyes
• [otrs] ITSM change management and linking tickets   Robert Butler
• [otrs] Proposed: OTRS community training library   Robert Butler
• [otrs] Adding bugs in OTRS   Renée Bäcker
• [otrs] ITSM error   Leonardo Certuche
• [otrs] Ticket - field Time units (work units)   Leonardo Certuche
• [otrs] Always CC addresses   Charles
• [otrs] FAQ - Top 10 articles   Sérgio Cintra
• [otrs] Ticket - field Time units (work units)   Sérgio Cintra
• [otrs] Auth LDAP but erro in customer backend   Leonardo Couto
• [otrs] RES: Auth LDAP but erro in customer backend   Leonardo Couto
• [otrs] Permission denied errors on index.pl in admin section   Jefferson Davis
• [otrs] Permission denied errors on index.pl in admin section   Jefferson Davis
• [otrs] Using OpenAudit information to create CI records   Timothy J. Deerinck
• [otrs] The 2nd OTRS Community Rheinland Meeting will take place on 30th June 2011 in Dormagen   Martin Edenhofer
• [otrs] Signature per agent   Martin Edenhofer
• [otrs] Signature per agent   Martin Edenhofer
• [otrs] Set default font for any text input   Muhammad El-Sergani
• [otrs] Challenge... Add queues in Dashboard   Muhammad El-Sergani
• [otrs] Challenge... Add queues in Dashboard   Muhammad El-Sergani
• [otrs] Challenge... Add queues in Dashboard   Muhammad El-Sergani
• [otrs] Challenge... Add queues in Dashboard   Muhammad El-Sergani
• [otrs] Signature per agent   Muhammad El-Sergani
• [otrs] Signature per agent   Muhammad El-Sergani
• [otrs] Signature per agent   Muhammad El-Sergani
• [otrs] OTRS3, "show my queues" as a button   Muhammad El-Sergani
• [otrs] Signature per agent   Muhammad El-Sergani
• [otrs] Signature per agent   Muhammad El-Sergani
• [otrs] Remove attachments from emails   Muhammad El-Sergani
• [otrs] How to reset Ticket counters   Muhammad El-Sergani
• [otrs] Predefined templates in OTRS   Muhammad El-Sergani
• [otrs] Signature per agent   Muhammad El-Sergani
• [otrs] How to reset Ticket counters   Muhammad El-Sergani
• [otrs] Signature per agent   Muhammad El-Sergani
• [otrs] "Email sent on behalf of"   Muhammad El-Sergani
• [otrs] Show more than 25 tickets in Dashboard   Muhammad El-Sergani
• [otrs] "Email sent on behalf of"   Muhammad El-Sergani
• [otrs] Always CC addresses   Muhammad El-Sergani
• [otrs] Show more than 25 tickets in Dashboard   Muhammad El-Sergani
• [otrs] Always CC addresses   Muhammad El-Sergani
• [otrs] Show more than 25 tickets in Dashboard   Muhammad El-Sergani
• [otrs] Always CC addresses   Muhammad El-Sergani
• [otrs] Always CC addresses   Muhammad El-Sergani
• [otrs] Timezone in OTRS 3.0   Muhammad El-Sergani
• [otrs] The 2nd OTRS Community Rheinland Meeting will take place on 30th June 2011 in Dormagen   Feng, Bo
• [otrs] The 2nd OTRS Community Rheinland Meeting will take place on 30th June 2011 in Dormagen   Feng, Bo
• [otrs] Adding bugs in OTRS   Karin Foss
• [otrs] Adding bugs in OTRS   Karin Foss
• [otrs] Software error in My workorders   Karin Foss
• [otrs] Generate stats with graph from command line   Ionel GARDAIS
• [otrs] OTRS Feature   Gadow, Shawn
• [otrs] OTRS Feature   Gadow, Shawn
• [otrs] Customer LDAP Auth Issue - not anonymous   Gadow, Shawn
• [otrs] Customer LDAP Auth Issue - not anonymous   Gadow, Shawn
• [otrs] Customer LDAP Auth Issue - not anonymous   Gadow, Shawn
• [otrs] How to change the "new ticket" option   Gadow, Shawn
• [otrs] How to reset Ticket counters   Szostak Grzegorz
• [otrs] Invalid Content-Type in Mime-Part   Christian Haase
• [otrs] PDF Reports failing in 3.0.7   Stephen Hall
• [otrs] OTRS3, "show my queues" as a button   Ralf Hildebrandt
• [otrs] OTRS3, "show my queues" as a button   Ralf Hildebrandt
• [otrs] Suddenly 4 reply addresses   Martin Hochreiter
• [otrs] Suddenly 4 reply addresses   Martin Hochreiter
• [otrs] Notify sender when empty subject received   GARDAIS Ionel
• [otrs] Fulltext search does not include ticket numbers. Any fix?   Lars Jørgensen
• [otrs] Fulltext search does not include ticket numbers. Any fix?   Lars Jørgensen
• [otrs] Order of agent names   Lars Jørgensen
• [otrs] Setting pending states via generic agent does not set pending time   Lars Jørgensen
• [otrs] SOAP::Lite version problem with OTRS 3.0.7 (Debian Squeeze)   Lars Jørgensen
• [otrs] OTRS3, "show my queues" as a button   Lars Jørgensen
• [otrs] How to reset Ticket counters   Lars Jørgensen
• [otrs] When to start archiving tickets?   Lars Jørgensen
• [otrs] Order of agent names   Lars Jørgensen
• [otrs] change ticket priority w/o acquire ownership   Lars Jørgensen
• [otrs] "Email sent on behalf of"   Lars Jørgensen
• [otrs] Notify sender when empty subject received   Lars Jørgensen
• [otrs] Always CC addresses   Lars Jørgensen
• [otrs] Notify sender when empty subject received   Lars Jørgensen
• [otrs] Setting pending states via generic agent does not set pending time   Lars Jørgensen
• [otrs] Notify sender when empty subject received   Lars Jørgensen
• [otrs] PHP and SOAP   Roy Kaldung
• [otrs] change ticket priority w/o acquire ownership   Roy Kaldung
• [otrs] Adding bugs in OTRS   Roy Kaldung
• [otrs] change ticket priority w/o acquire ownership   Roy Kaldung
• [otrs] change ticket priority w/o acquire ownership   Roy Kaldung
• [otrs] Allow owner to be changed in reply to customer   Hugh Kelley
• [otrs] Allow owner to be changed in reply to customer   Hugh Kelley
• [otrs] Allow owner to be changed in reply to customer   Hugh Kelley
• [otrs] Fulltext search does not include ticket numbers. Any fix?   Hugh Kelley
• [otrs] When to start archiving tickets?   Hugh Kelley
• [otrs] When to start archiving tickets?   Hugh Kelley
• [otrs] ITSM : add service to existing ticket   Mikael Kermorgant
• [otrs] Generate stats with graph from command line   Nils Leideck
• [otrs] ITSM change management and linking tickets   Nils Leideck
• [otrs] Upgrade 2.4.7 questions   Nils Leideck
• [otrs] error in log: email no XY is empty!   Nils Leideck
• [otrs] When to start archiving tickets?   Nils Leideck
• [otrs] Upgrade 2.4.7 questions   Nils Leideck
• [otrs] Signature per agent   Nils Leideck
• [otrs] 3.0.x - Queue View shows AutoReply instead of initial ticket content - and more   Nils Leideck
• [otrs] Adding bugs in OTRS   Nils Leideck
• [otrs] apt-get dist-upgrade lenny squeeze   Nils Leideck
• [otrs] apt-get dist-upgrade lenny squeeze   Nils Leideck
• [otrs] upgrading OTRS   Phillip Lynn
• [otrs] upgrading OTRS   Phillip Lynn
• [otrs] Managing customer languages   Olivier Macchioni
• [otrs] PDF Reports failing in 3.0.7   Michal Malinský
• [otrs] Generic Agent tasks   Michal Malinský
• [otrs] Old accounts - customer users and users   LQ Marshall
• [otrs] ITSM : add service to existing ticket   Matas
• [otrs] Can't locate DBI.pm in @INC   Xiaoxing Meng
• [otrs] Can't locate DBI.pm in @INC   Xiaoxing Meng
• [otrs] Can't locate DBI.pl   Xiaoxing Meng
• [otrs] Can't locate DBI.pl   Xiaoxing Meng
• [otrs] Can't locate DBI.pl   Xiaoxing Meng
• [otrs] Can't locate DBI.pl   Xiaoxing Meng
• [otrs] Can't locate DBI.pl   Xiaoxing Meng
• [otrs] OTRS Feature   Darshak Modi
• [otrs] OTRS Feature   Darshak Modi
• [otrs] Can not add attachements to a note   Markus Moj
• [otrs] Open linked object in the same window   Reto Müller
• [otrs] Viewing full email address in Ticket Zoom view   Paarvai Naai
• [otrs] Ability to change owner without requiring a note   Paarvai Naai
• [otrs] Color coding article selection in Ticket Zoom view   Paarvai Naai
• [otrs] Ticket search fields   Paarvai Naai
• [otrs] Color coding article selection in Ticket Zoom view   Paarvai Naai
• [otrs] 3.0.x - Queue View shows AutoReply instead of initial ticket content - and more   Frobenius Nico
• [otrs] Order of agent names   Murilo Moreira de Oliveira
• [otrs] Setting Ticket Free Key via PostMaster Filter   Eric Parlin
• [otrs] change ticket priority w/o acquire ownership   Francesco Pasqualini
• [otrs] change ticket priority w/o acquire ownership   Francesco Pasqualini
• [otrs] otrs Digest, Vol 31, Issue 52   Robert Poreba
• [otrs] test8   Robert Poreba
• [otrs] test8   Robert Poreba
• [otrs] PDF Reports failing in 3.0.7   James Roman
• [otrs] PDF Reports failing in 3.0.7   James Roman
• [otrs] PDF Reports failing in 3.0.7   James Roman
• [otrs] Cron Job Problem   James Roman
• [otrs] Service Option missing on new tickets - customer.pl   James Roman
• [otrs] Re-2: Service Option missing on new tickets - customer.pl   James Roman
• [otrs] Customer LDAP Auth Issue - not anonymous   Rory
• [otrs] Customer LDAP Auth Issue - not anonymous   Rory
• [otrs] Customer LDAP Auth Issue - not anonymous   Rory
• [otrs] Customer LDAP Auth Issue - not anonymous   Rory
• [otrs] Customer LDAP Auth Issue - not anonymous   Rory
• [otrs] Customer LDAP Auth Issue - not anonymous   Rory
• [otrs] Auth LDAP but erro in customer backend   Rory
• [otrs] Need TicketID errors after full disk   Tiemen Ruiten
• [otrs] Need TicketID errors after full disk   Tiemen Ruiten
• [otrs] Can't locate DBI.pm in @INC   Tiemen Ruiten
• [otrs] Can't locate DBI.pm in @INC   Tiemen Ruiten
• [otrs] Can't locate DBI.pl   Tiemen Ruiten
• [otrs] Timezone in OTRS 3.0   Tiemen Ruiten
• [otrs] Agent Interface - display Phone/Email/Queue / Status /Escalation icons?   Run.It
• [otrs] Agent Interface - display Phone/Email/Queue / Status /Escalation icons?   Run.It
• [otrs] Stats to report ticket-id and its description   Augusto Garcia | CGTEC S.A.
• [otrs] Stats to report ticket-id and its description   Augusto Garcia | CGTEC S.A.
• [otrs] Upgrade 2.4.7 questions   Olivier Sallou
• [otrs] Upgrade 2.4.7 questions   Olivier Sallou
• [otrs] Ticket - field Time units (work units)   Sergio
• [otrs] custom column on ticket view   Neil Simpson
• [otrs] Allow owner to be changed in reply to customer   Grzegorz Szostak
• [otrs] How to merge tickets in a self-defined order?   Frank Thommen
• [otrs] Which DTL and which CSS for which webpage?   Frank Thommen
• [otrs] Which DTL and which CSS for which webpage?   Frank Thommen
• [otrs] Show more than 25 tickets in Dashboard   Frank Thommen
• [otrs] Can't locate DBI.pl   Frank Thommen
• [otrs] Can't locate DBI.pl   Frank Thommen
• [otrs] Can't locate DBI.pl   Frank Thommen
• [otrs] Modify Criticality Names   Nathan Unsworth
• [otrs] Modify Criticality Names   Nathan Unsworth
• [otrs] Challenge... Add queues in Dashboard   Marius Vaitiekunas
• [otrs] Ticket state: "testing", state type: "open"   Marius Vaitiekunas
• [otrs] Ticket state: "testing", state type: "open"   Marius Vaitiekunas
• [otrs] otrs & zabbix - closing a ticket from the second one...   Marco Vannini
• [otrs] Stats to report ticket-id and its description   Marco Vannini
• [otrs] Stats to report ticket-id and its description   Marco Vannini
• [otrs] OTRS Feature   Marco Vannini
• [otrs] test8   Marco Vannini
• [otrs] Can't locate DBI.pl   Jos Vos
• [otrs] PHP and SOAP   Aleksander Walesa
• [otrs] PHP and SOAP   Aleksander Walesa
• [otrs] Upgrade 2.4.7 questions   Andy Wodfer
• [otrs] Upgrade 2.4.7 questions   Andy Wodfer
• [otrs] Customer Phone   Dave Wojciechowski
• [otrs] Challenge... Add queues in Dashboard   Gerald Young
• [otrs] Allow owner to be changed in reply to customer   Gerald Young
• [otrs] Allow owner to be changed in reply to customer   Gerald Young
• [otrs] How to change the "new ticket" option   Gerald Young
• [otrs] Auth LDAP but erro in customer backend   Gerald Young
• [otrs] Show more than 25 tickets in Dashboard   Gerald Young
• [otrs] Always CC addresses   Gerald Young
• [otrs] close/remove MANY of tickets after joe-job   Oliver Methfessel [MC]
• [otrs] close/remove MANY of tickets after joe-job   Oliver Methfessel [MC]
• [otrs] OTRS Feature   Jan.Dreyer at bertelsmann.de
• [otrs] OTRS Feature   Jan.Dreyer at bertelsmann.de
• [otrs] Upgrade 2.4.7 questions   Jan.Dreyer at bertelsmann.de
• [otrs] error in log: email no XY is empty!   Jan.Dreyer at bertelsmann.de
• [otrs] error in log: email no XY is empty!   Jan.Dreyer at bertelsmann.de
• [otrs] OTRS Feature   Jan.Dreyer at bertelsmann.de
• [otrs] Fwd: OTRS process flow   amit bhatia
• [otrs] apt-get dist-upgrade lenny squeeze   thierry bouillon
• [otrs] Re : apt-get dist-upgrade lenny squeeze   thierry bouillon
• [otrs] dropdown menu and sub menu   Alessandro d'Ambrosio
• [otrs] close/remove MANY of tickets after joe-job   Matus UHLAR - fantomas
• [otrs] close/remove MANY of tickets after joe-job   Matus UHLAR - fantomas
• [otrs] Remove custom themes from customer interface   niklas.johansson at knowit.se
• [otrs] ITSM:Change, filter changes based on group-belongings   niklas.johansson at knowit.se
• [otrs] Ticket - field Time units (work units)   sergio at scs.eti.br
• [otrs] Field descriptions   sergio at scs.eti.br
• [otrs] ITSM error   ravi shanker
• [otrs] Fw: How to reset Ticket counters   ravi shanker
• [otrs] Remove attachments from emails   ravi shanker
• [otrs] Remove attachments from emails   ravi shanker
• [otrs] Reg: sample CSV for import/export feature in OTRS ITSM 3.0.2   ravi shanker
• [otrs] Reg: sample CSV for import/export feature in OTRS ITSM 3.0.2   ravi shanker
• [otrs] Timezone in OTRS 3.0   ravi shanker
• [otrs] export or delete historical tickets   xxx

Last message date: Tue May 31 16:27:19 GMT 2011
Archived on: Tue May 31 16:27:37 GMT 2011

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