[otrs] Help add new fields in agentticketcompose Module

Oscar Hernandez oscarhm919 at yahoo.com
Mon Nov 7 20:15:39 GMT 2011


How can i add fields queue, Sla, type and priority  into the agentticketcompose module?

Currently I have added the fields in agentticketcompose.pm and agentticketcompose.dtl 
but not shown on the page html the fields added, I wrote in the forum but have not posted 
the answer, I have read manual developer 2.4 but do not help me in my problem.

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