[otrs] ACL Ticket Type-Service
Carlos Andrés Gallego Arboleda
carlos.gallego at itconsultores.com.co
Thu Oct 6 22:13:56 GMT 2011
For only show the "requerimientos"
and hide the "incidentes" options.
incidentes::hardware
incidentes::software
But i have try whit your solution of the ACL and works much better.
Cheers Nils
Carlos Gallego.
2011/10/6 Nils Leideck <nils.leideck at leidex.net>
> Dear Carlos,
>
> why would you do this?
>
> On 06.10.2011, at 23:02, Carlos Andrés Gallego Arboleda wrote:
>
> PossibleNot => {
>
> # possible ticket options
>
> Ticket => {
>
> Service => ['[RegExp]^Incidentes::',], #Clear the list first
>
> },
>
> },
>
>
> -- Cheers, Nils
>
> http://webint.cryptonode.de / a Fractal project
>
>
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