[otrs] send auto reply after ticket close
marton.krisztian at office.mta.hu
Fri Oct 21 10:18:35 GMT 2011
I would like to create an automatic reply message when the admin closes a
customer-ticket the system to send an email to the user to about fact of
In Auto Response Management I not find a option what can I use it. Only
(follow up, reject,reject/new ticket) option.
If a make a new auto response I can't set that send it after close.
Ezen uzenet virusellenorzesen esett at, es virusmentesnek bizonyult.
-------------- next part --------------
An HTML attachment was scrubbed...
More information about the otrs