[otrs] Drop down menu

Luchtman, Kurt kurt.luchtman at dhhs.nc.gov
Thu Dec 13 16:53:43 GMT 2012


I am currently using 3.1.11 on Cent OS system. We have created a Dynamic field for the end users to select a required location that they are in (as they move each week). Sometimes an agent will create a ticket for the user and sometimes that field is wrong. How can I make a Dynamic Field in ticket view to be editable?


Kurt Luchtman
NC FAST Desktop Support Lead
3724 National Drive #200
Raleigh NC 27612


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