[otrs] How to configure OTRS to pickup status of services from OpenNMS

Hrisheekesh Datye hrisheekesh.datye at searce.com
Fri Nov 15 06:36:52 GMT 2013


Hello guys,
 
                We have an OpenNMS System Installed on the machine where we
have OTRS 3.3 installed with all ITSM packages. So is there a way to
configure the OTRS to pick up the services status from OpenNMS? If yes, how
can I configure it?
 
Thanks in advance.
 
Thanks & Regards,
Hrisheekesh Datye | Associate Manager - IMS
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