[otrs] Tickets number of digits

Alexis HAUSER alexis.hauser at imt-atlantique.fr
Thu Oct 3 14:59:49 UTC 2019


Is there a way to change the number of digits used in the ticket numbers ? 

For example, transform Ticket# 20190411 40000 031 into date + 3 digits for ticket number : Ticket#20190411031 

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