Hi,
I am writting this e-mail not only as part of the otrs.org coreteam but
also as one of the founder of the OTRS GmbH or the ((otrs.de)) as we
refer to it. The company is running for quite some time know but I
haven't announced it on this mailinglist yet.
((otrs.de)) is a company which provides support and consulting for the
OTRS. So in case you need commercial help have a look at
http://www.otrs.de/ (this is the German version, an English version will
follow soon). otrs.org will be the development platform and ((otrs.de))
the commercial platform. Of course all the development will be GPL and
free.
The ((otrs.de)) will help the coreteam to spend more time for developing
new features and better documentation of the OTRS. As a first result of
this work we are going to release an easy GPL Win32-Double-Click-Installer
(for all the folks who are unconfident with the Linux OS) soon.
PS. Today is Martin's birthday. Happy Birthday Martin! :-)
take care
Stefan
--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
http://www.otrs.de/ :: Tel. +49 (0)6172 4832388