Dear Community members,
Open Source that is definitely no secret, has arrived in business.
Consequently the Integration of Open Source Solutions within IT Strategies is
a central element of creating Business value of Open Source. To achive success
and succed in business implies a sound understanding of Open Source business
models, trends and market mechanisms.
On behalf of the management board of CIOFORUM Deutschland, Österreich &
Schweiz and OTRS GmbH we'd like to invite all those of you, who are in charge
for creating Business value of IT (e.g. CIOs, IT Managers, IT Strategy
Managers etc.) to:
ciojourfixe
date: march 28th - 7:00 pm
Location: King Kamehameha Suite, Taunusanlage 20, 60325 Frankfurt am Main
Program:
========
Key note: "Strategy, Trends and Economics of Scale in the Business Open
Source", by Roger Burkhardt, President and COO, Ingres Corp.
Discussion & Dinner
Admission Fee:
===============
- Members of the cioforum: free
- Guests: 264€
- Registered attendees of ciotalk: 199€
How to attend:
==============
Please register by using the follwing links:
http://www.cioforum.de/index.php?id=524https://www.xing.com/app/events?op=detail&id=106543
You might inform the cioforum of your cancelation free of charge until march
25th. Later cancelations will cause the charge of the full attendance fee.
You will also meet us (André and me) on march 28th, we are looking forward
having a chat with you this evening!
((enjoy))
Hauke Jan Böttcher
Sales & Marketing Director
((otrs)) :: OTRS GmbH :: Norsk-Data-Straße 1 :: 61352 Bad Homburg
Fon: +49 (0) 6172 681988 10 :: Fax: +49 (0) 9421 56818 18
http://www.otrs.com/ :: Communication with success!
Geschäftsführer: André Mindermann, Martin Edenhofer
Handelsregister: HRB 9452 Bad Homburg
Steuernummer: 003/240/97521
--
Powered by OTRS 2.0 Application Module WebMail (http://otrs.org/)
Dear Community Members,
+++++++++++++++++++++++++ Release Note ++++++++++++++++++++++++
We are proud to announce OTRS 2.1.6 (Playa Esmeralda) today.
This is the latest release of OTRS 2.1, and contains some bug
fixes. For a complete list see below.
The OTRS team recommends all OTRS 2.1.x users to upgrade to OTRS 2.1.6.
Changes:
========
- Improved speed of SysConfig core module, added cache mechanism (it's
about 2 times faster).
- Fixed bug #1504 and # #1506 - DB2 SQL character quoting issues and
conflict in string/numerical comparison.
- Fixed bug #1445 - OTRS is not encoding Umlauts correctly in
Organization email header.
- Fixed bug #1291 - Download link in SysConfig skips config options ->
now download link will be shown if no changes are done.
- Fixed bug #1097 - Disabling Bounce Feature via SysConfig does not
work properly.
- Fixed ticket #2007022042000288 - error on creating postmaster filter
on oracle database.
- Fixed not working crypt/sign option in AgentTicketCompose mask (take
care, pull down options are only shown if a key exists in your key ring).
- Fixed bug #1056 - UTF-8 mode of OTRS and German Umlaute within
agent's name.
- Fixed bug #1505 - UserSyncLDAPMap fails with LDAP.pm version 1.26 and up.
- Fixed oracle driver for xml alter table actions (was not working sometimes).
- Changed unlock time reset mechanism, added unlock time reset if a agent sends
an external message to the customer (like escalation reset mechanism)
- Updated Mail::Tools from 1.60 to 1.75 - fixed bug #1642 - Cant get
mails via PostmasterPop3.pl - Unrecognised line.
Download:
=========
ftp://ftp.otrs.org/pub/otrs/ (Germany/Hamburg)
(a full list of all download mirrors (ftp/http/rsync) is available at
http://otrs.org/download/)
MD5 message digest (128-bit) checksums:
=======================================
7fae60d3f38a9db8a055cbc780184baa RPMS/suse/7.3/otrs-2.1.6-01.i386.rpm
286bdd33c42e9b3a538c62705c0f1505 RPMS/suse/8.x/otrs-2.1.6-01.i386.rpm
91de4f49bb62d5111c8af31f1cf7f8ed RPMS/suse/9.0/otrs-2.1.6-01.i386.rpm
d9826cc64e30d1ece334c4ddc6ce89b6 RPMS/suse/9.1/otrs-2.1.6-01.i386.rpm
ffd3b09f5e5dd91f3ef1a2ba2a1f7e2e RPMS/suse/10.0/otrs-2.1.6-01.i386.rpm
c26804e262b5f3f7c6525b2f0c3530de RPMS/redhat/7.x/otrs-2.1.6-01.i386.rpm
a25a35305427204b5dba2f1b598885fc RPMS/redhat/8.0/otrs-2.1.6-01.i386.rpm
a7007c08a170db45f92454cab17191a8 SRPMS/suse/7.3/otrs-2.1.6-01.src.rpm
251480c2d5eca1fca83241072def1aa1 SRPMS/suse/8.x/otrs-2.1.6-01.src.rpm
cb20f6387a6e92521609dddd1f7a75f3 SRPMS/suse/9.0/otrs-2.1.6-01.src.rpm
669db33ae1ee3c1e98fbfd2f03f4af1a SRPMS/suse/9.1/otrs-2.1.6-01.src.rpm
9864b43dfe5ab8b3434c11d24cb8e7c6 SRPMS/suse/10.0/otrs-2.1.6-01.src.rpm
5393afd7e0fc692c6da796ce8a361a1d SRPMS/redhat/7.x/otrs-2.1.6-01.src.rpm
39f62eec6922a384a496dba4440abbbd SRPMS/redhat/8.0/otrs-2.1.6-01.src.rpm
eaa4e097c7bbcb47e834841456c2f778 otrs-2.1.6.tar.gz
bc8d402bb5387620fec068576468d158 otrs-2.1.6.tar.bz2
Important for Upgrading:
========================
For those folks who are using OTRS 2.0 and want to upgrade
to 2.1 please read the UPGRADING and INSTALL files.
Bug Reporting:
==============
Although OTRS 2.1 has been tested before, we appreciate your
contributions and bug reports. You, the OTRS Community, has always been an
invaluable source of helpful suggestions, fair comments and well skilled
testers to us.
Therefore a great "THX!" goes out to you!
http://bugs.otrs.org/
NEW Telephone and Fax-Numbers:
===============================
The Telephone / Fax-Number of our german Office in Straubing, has changed to:
Phone: +49 (0)9421 - 56818 - 0
Fax: +49 (0)9421 - 56818 - 18 [central fax service]
The Telephone / Fax-Number of our german Office in Bad Homburg, has changed to:
Phone: +49 (0)6172 - 681988 - 0
Fax: +49 (0)9421 - 56818 - 18 [central fax service]
((enjoy))
Hauke Jan Boettcher
Sales & Marketing Director
((otrs)) :: OTRS GmbH :: Norsk-Data-Strasse 1 :: D - 61352 Bad Homburg
Fon: +49 (0) 6172 681988 10 :: Fax: +49 (0) 9421 56818 18
http://www.otrs.com/ :: Communication with success!
