October 2013 - announce - OTRS mailing lists

Release Notes: OTRS Appliance 1.0.0 beta2
by Annalena Navarro von Starck 29 Oct '13

29 Oct '13

Dear community members, today we announce the release of the second beta release of the OTRS Appliance. This makes OTRS even more accessible and easier to install. Enjoy the following features: - Includes all necessary components (operating system, database, webserver, etc.) - Download OTRS as an ISO image, burn it on a CD-ROM and boot your system from the CD to install OTRS on a native hardware - Can be installed as a virtual machine based on the virtualization software "Oracle VM VirtualBox", or on virtualization software solutions provided by other vendors. Enjoy: - Easy testing of new OTRS versions - Easy Updates with the OTRS Appliance Manager For further instructions how to install OTRS Appliance as a virtual machine, please read our documentation here +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Appliance 1.0.0 beta2 Release date: 29-October-2013 Status: beta Read the entire release notes: http://www.otrs.com/en/open-source/community-news/release-notes/release-not… For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". We really appreciate your feedback and bugreporting. Thank you for helping to improve OTRS. Kind regards Annalena Navarro von Starck Marketing Assistant OTRS AG Norsk-Data-Straße 1 61352 Bad Homburg Germany T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel

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Release Notes: OTRS Help Desk 3.3.0 beta5, OTRS::ITSM 3.3.0 beta5, OTRS FAQ 2.3.0 beta3
by Annalena Navarro von Starck 22 Oct '13

22 Oct '13

Dear community members, we are very proud to announce today the release of the fifth beta version of OTRS Help Desk 3.3.0, OTRS::ITSM 3.3.0 (Release 3.3: Sunrise Beach Ko Lipe) and the third beta version of the FAQ module 2.3.0. Thank you for helping to improve OTRS. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Help Desk 3.3.0 beta5 Release date: 22-October-2013 Status: Beta Read the entire release notes: http://www.otrs.com/en/open-source/community-news/release-notes/release-not… For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS::ITSM 3.3.0 beta5 Release date: 22-October-2013 Status: Beta Read the entire release notes: http://www.otrs.com/en/open-source/community-news/release-notes/release-not… 330-beta5 For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: FAQ 2.3.0 beta3 Release date: 22-October-2013 Status: Beta Read the entire release notes: http://www.otrs.com/en/open-source/community-news/release-notes/release-not… For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". Best regards Annalena Navarro von Starck Marketing Assistant OTRS AG Norsk-Data-Straße 1 61352 Bad Homburg Germany T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel --------------------------------------------------------------------- --------------------------------------------------------------------- OTRS mailing list: announce - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/announce To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/announce

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Release Notes: OTRS Appliance 1.0 Beta1
by Josephine Guenther 15 Oct '13

15 Oct '13

Dear community members, as we are constantly working on making OTRS more accessible and easier to install, we are very proud to announce the first beta release of the OTRS Appliance today. Enjoy the following features: - Includes all necessary components (operating system, database, webserver, etc.) - Download OTRS as an ISO image, burn it on a CD-ROM and boot your system from the CD to install OTRS on a native hardware - Can be installed as a virtual machine based on the virtualization software "Oracle VM VirtualBox", or on virtualization software solutions provided by other vendors, Enjoy: - Easy testing of new OTRS versions - Easy Updates with the OTRS Appliance Manager For further instructions how to install OTRS Appliance as a virtual machine, please read our documentation here +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Appliance 1.0 Beta1 Release date: 15-October-2013 Status: Beta Read the entire release notes: http://www.otrs.com/en/open-source/community-news/release-notes/release-not… For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". We really appreciate your feedback and bugreporting. Thank you for helping to improve OTRS. Best regards Josephine Günther ---- Marketing Manager OTRS AG Norsk-Data-Straße 1 61352 Bad Homburg Germany T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel Happy Birthday OTRS ! - 10 years of Open Technology, Shared Innovation and Advanced Customer Service - Let's move on together

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Release Notes: OTRS Help Desk 3.3.0 beta4, OTRS::ITSM 3.3.0 beta4, OTRS Help Desk 3.2.11, OTRS MasterSlave 1.4.1, OTRS FAQ 2.3.0 beta2, OTRS Survey 2.3.0 beta1, OTRS iPhone Handle 1.3.0 beta1, OTRS TimeAccounting 2.3.0 beta1, OTRS SystemMonitoring 2.5.2
by Annalena Navarro von Starck 08 Oct '13

08 Oct '13

Dear community members, we are very proud to announce today the release of the fourth beta version of OTRS Help Desk 3.3.0, OTRS::ITSM 3.3.0 (Release 3.3: Sunrise Beach Ko Lipe) as well as the patch level release of OTRS Help Desk 3.2.11 the Extension MasterSlave 1.4.1. Also we release today the the second beta version of the FAQ module 2.3.0, the first beta versions of the Survey 2.3.0, the iPhone Handle 1.3.0 and the TimeAccounting 2.3.0 module. Thank you for helping to improve OTRS. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Help Desk 3.3.0 beta4 Release date: 08-October-2013 Status: Beta Read the entire release notes: http://www.otrs.com/en/open-source/community-news/release-notes/release-not… For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS::ITSM 3.3.0 beta4 Release date: 08-October-2013 Status: Beta Read the entire release notes: http://www.otrs.com/en/open-source/community-news/release-notes/release-not… 330-beta3 For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Help Desk 3.2.11 Release date: 08-October-2013 Status: Patch level Read the entire release notes: http://www.otrs.com/en/open-source/community-news/release-notes/release-not… For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: FAQ 2.3.0 beta2 Release date: 08-October-2013 Status: Beta Read the entire release notes: http://www.otrs.com/en/open-source/community-news/release-notes/release-not… For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: Survey 2.3.0 beta1 Release date: 08-October-2013 Status: Beta Read the entire release notes: http://www.otrs.com/en/open-source/community-news/release-notes/release-not… For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: MasterSlave 1.4.1 Release date: 08-October-2013 Status: Patch level Read the entire release notes: http://www.otrs.com/en/open-source/community-news/release-notes/release-not… For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: iPhone Handle 1.3.0 beta1 Release date: 08-October-2013 Status: Beta Read the entire release notes: http://www.otrs.com/en/open-source/community-news/release-notes/release-not… For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: TimeAccounting 2.3.0 beta1 Release date: 08-October-2013 Status: Beta Read the entire release notes: http://www.otrs.com/en/open-source/community-news/release-notes/release-not… For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: SystemMonitoring 2.5.2 Release date: 08-October-2013 Status: Patch level Read the entire release notes: http://www.otrs.com/en/open-source/community-news/release-notes/release-not… For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". Best regards Annalena Navarro von Starck Marketing Assistant OTRS AG Norsk-Data-Straße 1 61352 Bad Homburg Germany T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel ---------------------------------------------------------------------

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