July 2018 - announce - OTRS mailing lists

UPDATE: Security Advisory 2018-03: Security Update for OTRS Framework
by Sabrina Seubert 31 Jul '18

31 Jul '18

+++++++++ Security Advisory 2018-03: Security Update for OTRS Framework +++++++++ Releases: OTRS 6.0.x, OTRS 5.0.x, OTRS 4.0.x Release date: 31-July-2018 Status: Patch Level Release SECURITY FIXES: ============== ------------------------------------------------------------------ OTRS Security Advisory 2018-03 <security at otrs.org <mailto:security@otrs.org>> ------------------------------------------------------------------ ID: OSA-2018-03 Date: 2018-07-31 Title: Privilege Escalation Severity: 7.2 High Product: OTRS 6.0.x, OTRS 5.0.x, OTRS 4.0.x Fixed in: OTRS 6.0.10, OTRS 5.0.29, OTRS 4.0.31 References: CVE-2018-14593 To read the entire Security Advisory please follow this link. https://community.otrs.com/security-advisory-2018-03-security-update-for-ot… <https://community.otrs.com/security-advisory-2018-03-security-update-for-ot…> Sabrina Seubert – Junior Marketing Manager OTRS AG Zimmersmühlenweg 11 61440 Oberursel Deutschland T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt.ID: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann (Vorsitzender), Christopher Kuhn, Sabine Riedel Customer Service, ITSM oder Corporate Security – OTRS hat die passende Lösung. Erfahren Sie mehr <https://otrs.com/de/otrs-loesungen/>!

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OTRS 6 Patch Level 10, OTRS 5 Patch Level 29, OTRS 4 Patch Level 31, OTRS FAQ 6 Patch Level 9, OTRS FAQ 5 Patch Level 14, OTRS MasterSlave 5 Patch Level 17, OTRS::ITSM 6.0.10, OTRS::ITSM 5.0.29, OTRS::ITSM 4.0.31, OTRS SystemMonitoring 6 Patch Level 3, OTRS TimeAccounting 5 Patch Level 11, OTRS Appointment Calendar 5 Patch Level 6
by Sabrina Seubert 31 Jul '18

31 Jul '18

Dear community members, we are proud to announce today the release of OTRS 6 Patch Level 10, OTRS 5 Patch Level 29, OTRS 4 Patch Level 31, OTRS FAQ 6 Patch Level 9, OTRS FAQ 5 Patch Level 14, OTRS MasterSlave 5 Patch Level 17, OTRS::ITSM 6.0.10, OTRS::ITSM 5.0.29, OTRS::ITSM 4.0.31, OTRS SystemMonitoring 6 Patch Level 3, OTRS TimeAccounting 5 Patch Level 11, OTRS Appointment Calendar 5 Patch Level 6. Thank you for helping to improve OTRS. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS 6 Patch Level 10 Release date: 31-July-2018 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-6-patch-level-10/ <https://community.otrs.com/release-notes-otrs-6-patch-level-10/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download“. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS 5 Patch Level 29 Release date: 31-July-2018 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-5s-patch-level-29/ <https://community.otrs.com/release-notes-otrs-5s-patch-level-29/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download“. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS 4 Patch Level 31 Release date: 31-July-2018 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-4-patch-level-31/ <https://community.otrs.com/release-notes-otrs-4-patch-level-31/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download“. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS FAQ 6 Patch Level 9 Release date: 31-July-2018 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-faq-6-patch-level-9/ <https://community.otrs.com/release-notes-otrs-faq-6-patch-level-9/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download“. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS FAQ 5 Patch Level 14 Release date: 31-July-2018 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-faq-5-patch-level-14/ <https://community.otrs.com/release-notes-otrs-faq-5-patch-level-14/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download“. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS MasterSlave 5 Patch Level 17 Release date: 31-July-2018 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-masterslave-5-patch-level-17/ <https://community.otrs.com/release-notes-otrs-masterslave-5-patch-level-17/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download“. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS::ITSM 6.0.10 Release date: 31-July-2018 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrsitsm-module-6-patch-level-10/ <https://community.otrs.com/release-notes-otrsitsm-module-6-patch-level-10/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download“. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS::ITSM 5.0.29 Release date: 31-July-2018 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrsitsm-module-5s-patch-level-29/ <https://community.otrs.com/release-notes-otrsitsm-module-5s-patch-level-29/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download“. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS::ITSM 4.0.31 Release date: 31-July-2018 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrsitsm-module-4-patch-level-31/ <https://community.otrs.com/release-notes-otrsitsm-module-4-patch-level-31/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download“. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS SystemMonitoring 6 Patch Level 3 Release date: 31-July-2018 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-systemmonitoring-6-patch-leve… <https://community.otrs.com/release-notes-otrs-systemmonitoring-6-patch-leve…> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download“. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS TimeAccounting 5 Patch Level 11 Release date: 31-July-2018 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-timeaccounting-5-patch-level-… <https://community.otrs.com/release-notes-otrs-timeaccounting-5-patch-level-…> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download“. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Appointment Calendar 5 Patch Level 6 Release date: 31-July-2018 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-appointment-calendar-5-patch-… <https://community.otrs.com/release-notes-otrs-appointment-calendar-5-patch-…> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section "Download“ Sabrina Seubert – Junior Marketing Manager OTRS AG Zimmersmühlenweg 11 61440 Oberursel Deutschland T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt.ID: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann (Vorsitzender), Christopher Kuhn, Sabine Riedel Customer Service, ITSM oder Corporate Security – OTRS hat die passende Lösung. Erfahren Sie mehr <https://otrs.com/de/otrs-loesungen/>!

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OTRS 6 Patch Level 9, OTRS::ITSM Module 6 Patch Level 9, OTRS FAQ 6 Patch Level 8, OTRS MasterSlave 6 Patch Level 7, OTRS Survey 6 Patch Level 5, OTRS TimeAccounting 6 Patch Level 5.
by Sabrina Seubert 24 Jul '18

24 Jul '18

Dear community members, we are proud to announce today the release of OTRS 6 Patch Level 9, OTRS::ITSM Module 6 Patch Level 9, OTRS FAQ 6 Patch Level 8, OTRS MasterSlave 6 Patch Level 7, OTRS Survey 6 Patch Level 5, OTRS TimeAccounting 6 Patch Level 5. Thank you for helping to improve OTRS. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS 6 Patch Level 9 Release date: 24-July-2018 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-6-patch-level-9/ <https://community.otrs.com/release-notes-otrs-6-patch-level-9/> ‎ For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl> . You can find the current releases in the section "Download“. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS::ITSM Module 6 Patch Level 9 Release date: 24-July-2018 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-ot…-6-patch-level-9/ <https://community.otrs.com/release-notes-otrsitsm-module-6-patch-level-9/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl> . You can find the current releases in the section "Download“. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS FAQ 6 Patch Level 8 Release date: 24-July-2018 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-ot…-6-patch-level-8/ <https://community.otrs.com/release-notes-otrs-faq-6-patch-level-8/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl> . You can find the current releases in the section "Download“. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS MasterSlave 6 Patch Level 7 Release date: 24-July-2018 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-masterslave-6-patch-level-7/ <https://community.otrs.com/release-notes-otrs-masterslave-6-patch-level-7/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl> . You can find the current releases in the section "Download“. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Survey 6 Patch Level 5 Release date: 24-July-2018 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-survey-6-patch-level-5/ <https://community.otrs.com/release-notes-otrs-survey-6-patch-level-5/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl> . You can find the current releases in the section "Download“. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS TimeAccounting 6 Patch Level 5 Release date: 24-July-2018 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-timeaccounting-6-patch-level-… <https://community.otrs.com/release-notes-otrs-timeaccounting-6-patch-level-…> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl> . You can find the current releases in the section "Download“. Sabrina Seubert – Junior Marketing Manager OTRS AG Zimmersmühlenweg 11 61440 Oberursel Deutschland T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt.ID: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann (Vorsitzender), Christopher Kuhn, Sabine Riedel Customer Service, ITSM oder Corporate Security – OTRS hat die passende Lösung. Erfahren Sie mehr <https://otrs.com/de/otrs-loesungen/>!

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