October 2020 - announce - OTRS mailing lists

New Patches Have Been Released For OTRS
by Bernd Maus 26 Oct '20

26 Oct '20

Release Notes Dear customers, We have improved OTRS even further, so we are announcing the following patch level releases today. Thank you for helping to improve OTRS. Release date: October 26, 2020 Patch/Patches: OTRS 8.0.8 OTRS SystemMonitoring 8.0.4 You’ll find the specific release notes detailed under https://otrs.com/overview-release-notes-security-advisories/release-notes/ <https://pg183.infusion-links.com/api/v1/click/5070297026920448/464695849700…> To benefit from the latest major release, OTRS Group managed customers are updated by our Customer Solution Team after scheduling an individual maintenance appointment. OTRS On-Premise customers can obtain our new product version by ordering our migration service. Kind regards, Your OTRS release team <https://www.facebook.com/OTRSGroup/> <https://twitter.com/otrsgroup> <https://www.linkedin.com/company/154779> <https://www.youtube.com/channel/UCHdOAyuwwkkk5ko_vy0X8_g> Visit www.otrs.com <https://pg183.infusion-links.com/api/v1/click/6130994699698176/464695849700…> or contact us. <https://pg183.infusion-links.com/api/v1/click/5812465161076736/464695849700…> OTRS AG Zimmersmühlenweg 11 61440 Oberursel Germany +49 6172 681988 0

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New Security Updates for OTRS
by Melanie Krüger 09 Oct '20

09 Oct '20

Security Advisories Dear reader, The following security fixes were made: OTRS Security Advisory 2020-15 ID: OSA-2020-15 Date: 2020-10-12 Title: Agent names disclosed in chat feature. Severity: 4.3 MEDIUM Product: OTRS 8.0.x, OTRS 7.0.x Fixed in: OTRS 8.0.7, OTRS 7.0.22 FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:N/A:N References: CVE-2020-1777 OTRS Security Advisory 2020-14 ID: OSA-2020-14 Date: 2020-10-12 Title: Vulnerability in third-party library - jquery Severity: 6.3 MEDIUM, 6.5 MEDIUM Product: OTRS 8.0.x, OTRS 7.0.x, OTRS 6.0.x Fixed in: OTRS 8.0.7, OTRS 7.0.22, OTRS 6.0.30 FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:L/A:L/E:U/RL:O/RC:C, CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N/E:U/RL:O/RC:R References: CVE-2020-11023, CVE-2020-11022 To read the entire Security Advisory/Advisories, please follow this link: https://otrs.com/overview-release-notes-security-advisories/security-adviso… <https://pg183.infusion-links.com/api/v1/click/5622974041423872/470994533325…> Kind regards, Your OTRS release team <https://www.facebook.com/OTRSGroup/> <https://twitter.com/otrsgroup> <https://www.linkedin.com/company/154779> <https://www.youtube.com/channel/UCHdOAyuwwkkk5ko_vy0X8_g> Visit www.otrs.com <https://pg183.infusion-links.com/api/v1/click/5717586986795008/470994533325…> or contact us. <https://pg183.infusion-links.com/api/v1/click/5845494468313088/470994533325…> OTRS AG Zimmersmühlenweg 11 61440 Oberursel Germany +49 6172 681988 0

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New Patches Have Been Released For OTRS
by Melanie Krüger 09 Oct '20

09 Oct '20

Release Notes Dear customers, We have improved OTRS even further, so we are announcing the following patch level releases today. Thank you for helping to improve OTRS. Release date: October 12, 2020 Patches: OTRS 8.0.7 OTRS 7.0.22 OTRS Business Solution™ 6.0.29 OTRS::ITSM Module 7.0.22 OTRS MasterSlave 7.0.22 OTRS Survey 7.0.18 OTRS SystemMonitoring 8.0.3 OTRS TimeAccounting 7.0.17 You’ll find the specific release notes detailed under https://otrs.com/overview-release-notes-security-advisories/release-notes/ <https://pg183.infusion-links.com/api/v1/click/6072485872271360/470994533325…> OTRS Group managed customers are updated by our Customer Solution Team. OTRS On-Premise customers should obtain the new product version from our exclusive download area at portal.otrs.com <https://pg183.infusion-links.com/api/v1/click/6428751966633984/470994533325…>. Kind regards, Your OTRS release team <https://www.facebook.com/OTRSGroup/> <https://twitter.com/otrsgroup> <https://www.linkedin.com/company/154779> <https://www.youtube.com/channel/UCHdOAyuwwkkk5ko_vy0X8_g> Visit www.otrs.com <https://pg183.infusion-links.com/api/v1/click/5888272174809088/470994533325…> or contact us. <https://pg183.infusion-links.com/api/v1/click/5109237316452352/470994533325…> OTRS AG Zimmersmühlenweg 11 61440 Oberursel Germany +49 6172 681988 0

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