September 2021 - announce - OTRS mailing lists

Updated - Security Advisory 2021-10 for OTRS
by Bernd Maus 06 Sep '21

06 Sep '21

Security Advisories Dear reader, The following security fix/es was/were updated: OTRS Security Advisory 2021-10 ID: OSA-2021-10 Date: 2021-07-26 (initial), 2021-09-06 (update) Title: Support Bundle includes S/Mime and PGP keys and secrets Severity: 5.2 MEDIUM Product: OTRS 8.0.x, OTRS 7.0.x Fixed in: OTRS 8.0.16, OTRS 7.0.29 FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:L/A:N References: CVE-2021-21440, CVE-2021-36096 Ticket#2021050342000331, Ticket#2021072642001436 To read the entire Security Advisory/Advisories, please follow this link: https://otrs.com/overview-release-notes-security-advisories/security-adviso… <https://pg183.keap-link003.com/api/v1/click/6579136176193536/46469584970055…> Kind regards, Your OTRS release team <https://pg183.keap-link003.com/api/v1/click/4903041731264512/46469584970055…> Subscribe to the OTRS Newsletter. Read about OTRS service management solutions, product features, and interesting tips from our experts every month. Simply select your desired language. German <https://pg183.keap-link003.com/api/v1/click/6044576627687424/46469584970055…> English <https://pg183.keap-link003.com/api/v1/click/6157898937139200/46469584970055…> Spanish <https://pg183.keap-link003.com/api/v1/click/5245596612296704/46469584970055…> Portuguese <https://pg183.keap-link003.com/api/v1/click/5531052486819840/46469584970055…> <https://www.facebook.com/OTRSGroup/> <https://twitter.com/otrsgroup> <https://www.linkedin.com/company/154779> <https://www.youtube.com/channel/UCHdOAyuwwkkk5ko_vy0X8_g> <https://www.instagram.com/otrs_group/> Visit www.otrs.com <https://pg183.keap-link003.com/api/v1/click/4885809953374208/46469584970055…> or contact us. <https://pg183.keap-link003.com/api/v1/click/6045398979706880/46469584970055…> OTRS AG Zimmersmühlenweg 11 61440 Oberursel Germany +49 6172 681988 0

1 0

New Patches Have Been Released For OTRS
by Bernd Maus 06 Sep '21

06 Sep '21

Release Notes Dear customers, We have improved OTRS even further, so we are announcing the following patch level releases today. Thank you for helping to improve OTRS. Release date: September 6, 2021 Patch/Patches: OTRS 8.0.16 OTRS 7.0.29 OTRS::ITSM Module 7.0.29 OTRS Survey 8.0.3 You’ll find the specific release notes detailed under https://otrs.com/overview-release-notes-security-advisories/release-notes/ <https://pg183.infusion-links.com/api/v1/click/5383516602105856/464695849700…> OTRS Group managed customers are updated by our Customer Solution Team. OTRS On-Premise customers should obtain the new product version from our exclusive download area at portal.otrs.com <https://pg183.infusion-links.com/api/v1/click/4615939642753024/464695849700…>. Kind regards, Your OTRS release team Subscribe to the OTRS Newsletter. Read about OTRS service management solutions, product features, and interesting tips from our experts every month. Simply select your desired language. German <https://pg183.infusion-links.com/api/v1/click/4655819085185024/464695849700…> English <https://pg183.infusion-links.com/api/v1/click/4990125347307520/464695849700…> Spanish <https://pg183.infusion-links.com/api/v1/click/4740433128587264/464695849700…> Portuguese <https://pg183.infusion-links.com/api/v1/click/6422039425843200/464695849700…> <https://www.facebook.com/OTRSGroup/> <https://twitter.com/otrsgroup> <https://www.linkedin.com/company/154779> <https://www.youtube.com/channel/UCHdOAyuwwkkk5ko_vy0X8_g> <https://www.instagram.com/otrs_group/> Visit www.otrs.com <https://pg183.infusion-links.com/api/v1/click/5509555504414720/464695849700…> or contact us. <https://pg183.infusion-links.com/api/v1/click/6429902235893760/464695849700…> OTRS AG Zimmersmühlenweg 11 61440 Oberursel Germany +49 6172 681988 0

1 0

New Security Updates for OTRS
by Bernd Maus 06 Sep '21

06 Sep '21

Security Advisories Dear reader, The following security fix/es was/were made: OTRS Security Advisory 2021-18 ID: OSA-2021-18 Date: 2021-09-06 Title: User enumeration issue using "lost password" feature Severity: 5.3 MEDIUM Product: OTRS 7.0.x Fixed in: OTRS 7.0.29 FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N References: CVE-2021-36095 OTRS Security Advisory 2021-17 ID: OSA-2021-17 Date: 2021-09-06 Title: XSS attack in appointment edit popup screen Severity: 5.7. MEDIUM Product: OTRS 7.0.x Fixed in: OTRS 7.0.29 FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:N References: CVE-2021-36094 OTRS Security Advisory 2021-16 ID: OSA-2021-16 Date: 2021-09-06 Title: DoS attack using PostMaster filters Severity: 5.3 MEDIUM Product: OTRS 8.0.x, OTRS 7.0.x Fixed in: OTRS 8.0.16, OTRS 7.0.29 FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L References: CVE-2021-36093 To read the entire Security Advisory/Advisories, please follow this link: https://otrs.com/overview-release-notes-security-advisories/security-adviso… <https://pg183.keap-link003.com/api/v1/click/6579136176193536/46469584970055…> Kind regards, Your OTRS release team <https://pg183.keap-link003.com/api/v1/click/4903041731264512/46469584970055…> Subscribe to the OTRS Newsletter. Read about OTRS service management solutions, product features, and interesting tips from our experts every month. Simply select your desired language. German <https://pg183.keap-link003.com/api/v1/click/6044576627687424/46469584970055…> English <https://pg183.keap-link003.com/api/v1/click/6157898937139200/46469584970055…> Spanish <https://pg183.keap-link003.com/api/v1/click/5245596612296704/46469584970055…> Portuguese <https://pg183.keap-link003.com/api/v1/click/5531052486819840/46469584970055…> <https://www.facebook.com/OTRSGroup/> <https://twitter.com/otrsgroup> <https://www.linkedin.com/company/154779> <https://www.youtube.com/channel/UCHdOAyuwwkkk5ko_vy0X8_g> <https://www.instagram.com/otrs_group/> Visit www.otrs.com <https://pg183.keap-link003.com/api/v1/click/4885809953374208/46469584970055…> or contact us. <https://pg183.keap-link003.com/api/v1/click/6045398979706880/46469584970055…> OTRS AG Zimmersmühlenweg 11 61440 Oberursel Germany +49 6172 681988 0

1 0