Release Notes

Dear customers, 

We have improved OTRS even further, so we are announcing the following patch level releases today. Thank you for helping to improve OTRS. 

Release date: August 03, 2020 

Patch/Patches: 

OTRS 7.0.20 
OTRS::ITSM Module 7.0.20

You’ll find the specific release notes detailed under 
https://otrs.com/overview-release-notes-security-advisories/release-notes/

To benefit from the latest major release, OTRS Group managed customers are updated by our Customer Solution Team after scheduling an individual maintenance appointment. 
OTRS On-Premise customers can obtain our new product version by ordering our migration service.

Kind regards, 
Your OTRS release team

Visit www.otrs.com or contact us.