Dear Community Members, +++++++++++++++++++++++++ Release Note ++++++++++++++++++++++++ We are proud to announce that the beta4 release of OTRS 2.4 codename: Aitutaki Beach has been released today. NEW FEATURES OF OTRS 2.4: ========================= Review the new feature list: http://lists.otrs.org/pipermail/announce/2009/000115.html Product Website (english): http://www.otrs.com/en/products/otrs/features/ Product Website (german): http://www.otrs.com/de/produkte/otrs/funktionen/ ENHANCEMENTS: ============= * Updated Norwegian translation - Thanks to Fredrik Andersen! * Added the 27th language - Latvian!! Thanks to Ivars Strazdins! * We kindly ask for your assistance to update the translation files! The current status can be found here: http://users.otrs.com/~me/i18n/ FIXED BUGS: =========== * Bug#3791 - Safari browser v3+4 were not working properly with the WYSIWYG editor (creating a new ticket was not possible). [ http://bugs.otrs.org/show_bug.cgi?id=3791 ] * Bug#3796 - The editmode screen for admin notifications was not shown properly within the WYSIWYG editor. [ http://bugs.otrs.org/show_bug.cgi?id=3791 ] * Bug#3826 - The WYSIWYG editor was not working properly with auto responses and agent notifications which caused that plain html was sent to the recipient. [ http://bugs.otrs.org/show_bug.cgi?id=3826 ] * Bug#3881 - Dashboard has shown no error message when URL http://otrs.org/rss/ could not be reached. [ http://bugs.otrs.org/show_bug.cgi?id=3881 ] * Bug#3924 - Wrong escalation time was displayed within the Dashboard "Upcoming Events". [ http://bugs.otrs.org/show_bug.cgi?id=3924 ] * Bug#3882 - Using the "back"-link in a dashboard zoom screen caused the application not to show LastScreenOverview, but jump to an optional place. [ http://bugs.otrs.org/show_bug.cgi?id=3882 ] * Bug#3911 - Some dashboard functionalities e. g. charts were missing whit Internet Explorer 6. [ http://bugs.otrs.org/show_bug.cgi?id=3911 ] YOUR CONTRIBUTION: =================== * We kindly ask for your assistance to update the translation files! The current status can be found here: http://users.otrs.com/~me/i18n/ SOFTWARE DOWNLOAD: =================== * http://otrs.org/download/ * http://www.otrs.com/de/download/software/ * http://www.otrs.com/en/download/software/ * ftp://ftp.otrs.org/pub/otrs/ (Germany/Hamburg) A complete list of all download mirrors (ftp/http/rsync) is available at http://otrs.org/download/ MD5 MESSAGE DIGEST (128-bit) CHECKSUMS: ======================================= 479a638851ceeefdd505f6f7e268d443 http://ftp.otrs.org/pub/otrs/RPMS/suse/7.3/otrs-2.4.0-beta4.noarch.rpm 31fcfad4198f99c7c41e97553caa4f07 http://ftp.otrs.org/pub/otrs/RPMS/suse/8.x/otrs-2.4.0-beta4.noarch.rpm 80900490ea8faf9b09259bd036b3cff7 http://ftp.otrs.org/pub/otrs/RPMS/suse/9.0/otrs-2.4.0-beta4.noarch.rpm 50323100f628bc90e8e4e46d068fa647 http://ftp.otrs.org/pub/otrs/RPMS/suse/9.1/otrs-2.4.0-beta4.noarch.rpm ce49ca13a926a87497d40cc80322b39f http://ftp.otrs.org/pub/otrs/RPMS/suse/10.0/otrs-2.4.0-beta4.noarch.rpm f1164880023a0ffb9e685b6c9ccc27fd http://ftp.otrs.org/pub/otrs/RPMS/fedora/4/otrs-2.4.0-beta4.noarch.rpm 1497bfab4c25b78de1df6931f59e229b http://ftp.otrs.org/pub/otrs/RPMS/redhat/7.x/otrs-2.4.0-beta4.noarch.rpm fab520588f27ac53de9effea15b98f4b http://ftp.otrs.org/pub/otrs/RPMS/redhat/8.0/otrs-2.4.0-beta4.noarch.rpm 5187414d8ea2f36e694796bc4f0052d1 http://ftp.otrs.org/pub/otrs/otrs-2.4.0-beta4.tar.gz c4966746d152deb8dc4761f469992161 http://ftp.otrs.org/pub/otrs/otrs-2.4.0-beta4.tar.bz2 51dc03a2beb5de0e20bc602f2e0eca98 http://ftp.otrs.org/pub/otrs/otrs-2.4.0-beta4.zip fdb35ae2d90f9732e66f44c50c28628f http://ftp.otrs.org/pub/otrs/otrs-2.4.0-beta4-win-installer-2.0.4.exe UPGRADING: =========== For those folks who are using OTRS 2.3 and want to upgrade to 2.4 please read the UPGRADING and INSTALL files. We do not recommend to use OTRS 2.4.0 beta4 for running operations. The stable release is planned to be published 2009-07-20. In order to provide a high quality software, we had to postpone the formerly announced stable release date 2009-07-01 due to some issues with the new WYSIWYG editor. We apologize for the inconvience! FEEDBACK & BUG REPORTING: ========================== Although OTRS 2.4.0 beta4 has been tested before, we appreciate your contributions. As always, you're encouraged to tell us what you think, using this feedback e-Mail: [enjoy@otrs.com] or by filing a bug in Bugzilla [http://bugs.otrs.org]. ((enjoy)) -- Hauke Jan Böttcher Director Sales & Marketing ((otrs)) :: OTRS AG :: Norsk-Data-Straße 1 :: 61352 Bad Homburg Fon: +49 (0) 6172 681988 10 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Chairman of the Supervisory Board: Burchard Steinbild CEO: André Mindermann NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/