Release Notes

Dear customers, 

We have improved OTRS even further, so we are announcing the following patch level releases today. Thank you for helping to improve OTRS. 

Release date: July 20, 2020 

Patches: 

OTRS 8.0.5 
OTRS 7.0.19 
OTRS::ITSM Module 7.0.19
OTRS MasterSlave 7.0.19
OTRS Survey 7.0.16
OTRS TimeAccounting 7.0.15

You’ll find the specific release notes detailed under 
https://otrs.com/overview-release-notes-security-advisories/release-notes/

OTRS Group managed customers are updated by our Customer Solution Team. OTRS On-Premise customers should obtain the new product version from our exclusive download area at portal.otrs.com. 

Kind regards, 
Your OTRS release team 

Visit www.otrs.com or contact us.