Dear Community Members, +++++++++++++++++++++++++ Release Note ++++++++++++++++++++++++ We are proud to announce that the stable release of OTRS 2.3.2 (Bora Bora) has been released today. Minor Bugfixes: =============== * Bug #3139 - Queue updates in the admin interface were not working with Oracle, Postgres and DB2 data bases. [ http://bugs.otrs.org/show_bug.cgi?id=3139 ] * Bug #3076 - Ticket escalations based on update time were not working properly as the probably were ignored. [ http://bugs.otrs.org/show_bug.cgi?id=3076 ] * Bug #3064 - Java Script Error appeared in the phone ticket mask as well as the email ticket mask when 'Internet Explorer 7" was used. [ http://bugs.otrs.org/show_bug.cgi?id=3064 ] * Bug #3219 - It was not possible using cache (TTL) feature for CustomerUser backends between 1-10. [ http://bugs.otrs.org/show_bug.cgi?id=3219 ] * Bug #3216 - Customer ticket search in the customer panel returned links to internal articles. No permission screen appeared. [ http://bugs.otrs.org/show_bug.cgi?id=3216 ] * Bug #3198 - ACL was not working for service pull down in the Customer Panel while creating new tickets. [ http://bugs.otrs.org/show_bug.cgi?id=3198 ] Request for assistance: ======================= * We kindly ask for your assistance to update the translation files! The current status can be found here: http://users.otrs.com/~me/i18n/ Download: ========= * http://otrs.org/download/ * http://www.otrs.com/en/download/software/ * ftp://ftp.otrs.org/pub/otrs/ (Germany/Hamburg) A complete list of all download mirrors (ftp/http/rsync) is available at http://otrs.org/download/ MD5 message digest (128-bit) checksums: ======================================= 5b54c89d3343dd43827b53f85d29a6c8 ftp://ftp.otrs.org/pub/otrs/RPMS/suse/7.3/otrs-2.3.2-01.i386.rpm 8abcd43a16ba122e79ec6b2c2b03ae4f ftp://ftp.otrs.org/pub/otrs/RPMS/suse/8.x/otrs-2.3.2-01.i386.rpm a75aa698893a69ac52f8426e349d32d9 ftp://ftp.otrs.org/pub/otrs/RPMS/suse/9.0/otrs-2.3.2-01.i386.rpm 944287c6dbfcf92e7c7224c0b742bb2e ftp://ftp.otrs.org/pub/otrs/RPMS/suse/9.1/otrs-2.3.2-01.i386.rpm 6a234b364f13f0b908eb2a2a1c112137 ftp://ftp.otrs.org/pub/otrs/RPMS/suse/10.0/otrs-2.3.2-01.i386.rpm 3024dc9c7a6f7d8ea3fd3b058a7ee57d ftp://ftp.otrs.org/pub/otrs/RPMS/redhat/7.x/otrs-2.3.2-01.i386.rpm f05fb6cfb247769dcb7d1125a6606ce4 ftp://ftp.otrs.org/pub/otrs/RPMS/redhat/8.0/otrs-2.3.2-01.i386.rpm 5385106d879ed37b3f01e1555b5d6984 ftp://ftp.otrs.org/pub/otrs/RPMS/fedora/4/otrs-2.3.2-01.i386.rpm 5d7611c40992b3bad41e73dfc601bb53 ftp://ftp.otrs.org/pub/otrs/otrs-2.3.2.tar.gz acb25cc6e658e6dc2904a5a55b26bacd ftp://ftp.otrs.org/pub/otrs/otrs-2.3.2.tar.bz2 36cc4a12f9903f649fa79c677154b2d1 ftp://ftp.otrs.org/pub/otrs/otrs-2.3.2.zip 192d521248519f508ab452f1ed4b3069 ftp://ftp.otrs.org/pub/otrs/otrs-2.3.2-001-win32.exe Important for Upgrading: ======================== For those folks who are using OTRS 2.1 or OTRS 2.2 and want to upgrade to 2.3 please read the UPGRADING and INSTALL files. Feedback & Bug Reporting: ========================== Although OTRS 2.3.2 has been tested before, we appreciate your contributions. As always, youre encouraged to tell us what you think, using this feedback e-Mail: [enjoy@otrs.com] or by filing a bug in Bugzilla [http://bugs.otrs.org]. ((enjoy)) -- Hauke Jan Böttcher Director Sales & Marketing ((otrs)) :: OTRS AG :: Norsk-Data-Straße 1 :: 61352 Bad Homburg Fon: +49 (0) 6172 681988 10 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftssitz: Bad Homburg Amtsgericht Bad Homburg, HRB 10751 Steuernummer: 003 240 97505 Aufsichtsratsvorsitzender: Burchard Steinbild Vorstandsvorsitzender: André Mindermann