Dear community members, today we announce the patch level releases of the OTRS Help Desk versions 3.2.7, 3.1.16, 3.0.20 and OTRS::ITSM versions 3.2.5, 3.1.9, 3.0.8. Furthermore we would like to inform all interested developers about the possibility of verifying your packages. Please let us know at verify@otrs.com if you have any issue concerning the verification of your developed packages. Only with the support of all of you we have come that far and keep going further. We are very proud to count on such a productive community! +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Help Desk 3.2.7 Release date: 22-May-2013 Status: Patch level release Read the entire release notes: http://www.otrs.com/en/open-source/community-news/release-notes/release-note... For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Help Desk 3.1.16 Release date: 22-May-2013 Status: Patch level release Read the entire release notes: http://www.otrs.com/en/open-source/community-news/release-notes/release-note... For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Help Desk 3.0.20 Release date: 22-May-2013 Status: Patch level release Read the entire release notes: http://www.otrs.com/en/open-source/community-news/release-notes/release-note... For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS::ITSM 3.2.5 Release date: 22-May-2013 Status: Patch level release Read the entire release notes: http://www.otrs.com/en/open-source/community-news/release-notes/release-note... For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS::ITSM 3.1.9 Release date: 22-May-2013 Status: Patch level release Read the entire release notes: http://www.otrs.com/en/open-source/community-news/release-notes/release-note... For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS::ITSM 3.0.8 Release date: 22-May-2013 Status: Patch level release Read the entire release notes: http://www.otrs.com/en/open-source/community-news/release-notes/release-note... For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download". Best regards Annalena Navarro von Starck Marketing Assistant OTRS AG Norsk-Data-Straße 1 61352 Bad Homburg Germany T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel OTRS 3.2 - More than a Help Desk System – Process and Customer Management – Be an early bird with our special offer