Dear community members,

we are proud to announce today the release of OTRS 6 Patch Level 11, OTRS 5 Patch Level 30, OTRS 4 Patch Level 32, OTRS FAQ 6 Patch Level 10, OTRS FAQ 5 Patch Level 15, OTRS FAQ 4 Patch Level 9, OTRS MasterSlave 6 Patch Level 9, OTRS MasterSlave 5 Patch Level 18, OTRS MasterSlave 4 Patch Level 12, OTRS::ITSM 6.0.11, OTRS::ITSM 5.0.30, OTRS::ITSM 4.0.32, OTRS iPhone Handle 4.0.6, OTRS Survey 6 Patch Level 6, OTRS Survey 5 Patch Level 8, OTRS Survey 4 Patch Level 5, OTRS TimeAccounting 6.0.6, OTRS TimeAccounting 5.0.12, OTRS TimeAccounting 4.0.6, OTRS SystemMonitoring 6.0.4, OTRS SystemMonitoring 5.0.4, OTRS SystemMonitoring 4.0.5, OTRS Appointment Calendar 5 Patch Level 7. Thank you for helping to improve OTRS. 

+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS 6 Patch Level 11
Release date:           21-September-2018
Status:                 Patch Level


Read the entire release notes: https://community.otrs.com/release-notes-otrs-6-patch-level-11/ 
For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download."

+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS 5 Patch Level 30
Release date:           21-September-2018
Status:                 Patch Level


Read the entire release notes: https://community.otrs.com/release-notes-otrs-5s-patch-level-30/
For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download."

+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS 4 Patch Level 32
Release date:           21-September-2018
Status:                 Patch Level


Read the entire release notes: https://community.otrs.com/release-notes-otrs-4-patch-level-32/
For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download."

+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS FAQ 6 Patch Level 10
Release date:           21-September-2018
Status:                 Patch Level


Read the entire release notes: https://community.otrs.com/release-notes-otrs-faq-6-patch-level-10/
For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download."

+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS FAQ 5 Patch Level 15
Release date:           21-September-2018
Status:                 Patch Level


Read the entire release notes: https://community.otrs.com/release-notes-otrs-faq-5-patch-level-15/
For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download."

+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS FAQ 4 Patch Level 9
Release date:           21-September-2018
Status:                 Patch Level


Read the entire release notes: https://community.otrs.com/release-notes-otrs-faq-4-patch-level-9/
For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download."

+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS MasterSlave 6 Patch Level 9
Release date:           21-September-2018
Status:                 Patch Level


Read the entire release notes: https://community.otrs.com/release-notes-otrs-masterslave-6-patch-level-9/
For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download.“

+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS MasterSlave 5 Patch Level 18
Release date:           21-September-2018
Status:                 Patch Level


Read the entire release notes: https://community.otrs.com/release-notes-otrs-masterslave-5-patch-level-18/
For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download."

+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS MasterSlave 4 Patch Level 12
Release date:           21-September-2018
Status:                 Patch Level


Read the entire release notes: https://community.otrs.com/release-notes-otrs-masterslave-4-patch-level-12/
For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download.“

+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS::ITSM 6.0.11
Release date:           21-September-2018
Status:                 Patch Level


Read the entire release notes: https://community.otrs.com/release-notes-otrsitsm-module-6-patch-level-11/
For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download."

+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS::ITSM 5.0.30
Release date:           21-September-2018
Status:                 Patch Level


Read the entire release notes: https://community.otrs.com/release-notes-otrsitsm-module-5s-patch-level-30/
For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download."

+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS::ITSM 4.0.32
Release date:           21-September-2018
Status:                 Patch Level


Read the entire release notes: https://community.otrs.com/release-notes-otrsitsm-4-patch-level-32/
For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download."

+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS iPhone Handle 4 Patch Level 6
Release date:           21-September-2018
Status:                 Patch Level


Read the entire release notes: https://community.otrs.com/release-notes-otrs-iphone-handle-4-patch-level-6/
For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download."

+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS Survey 6 Patch Level 6
Release date:           21-September-2018
Status:                 Patch Level


Read the entire release notes: https://community.otrs.com/release-notes-otrs-survey-6-patch-level-6/
For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download."

+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS Survey 5 Patch Level 8
Release date:           21-September-2018
Status:                 Patch Level


Read the entire release notes: https://community.otrs.com/release-notes-otrs-survey-5-patch-level-8/
For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download."

+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS Survey 4 Patch Level 5
Release date:           21-September-2018
Status:                 Patch Level


Read the entire release notes: https://community.otrs.com/release-notes-otrs-survey-4-patch-level-5/
For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download."

+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS TimeAccounting 6 Patch Level 6
Release date:           21-September-2018
Status:                 Patch Level


Read the entire release notes: https://community.otrs.com/release-notes-otrs-timeaccounting-6-patch-level-6/
For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download."

+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS TimeAccounting 5 Patch Level 12
Release date:           21-September-2018
Status:                 Patch Level


Read the entire release notes: https://community.otrs.com/release-notes-otrs-timeaccounting-5-patch-level-12/
For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download."

+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS TimeAccounting 4 Patch Level 6
Release date:           21-September-2018
Status:                 Patch Level


Read the entire release notes: https://community.otrs.com/release-notes-otrs-timeaccounting-4-patch-level-6/
For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download."

+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS SystemMonitoring 6 Patch Level 4
Release date:           21-September-2018
Status:                 Patch Level


Read the entire release notes: https://community.otrs.com/release-notes-otrs-systemmonitoring-6-patch-level-4/
For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download."

+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS SystemMonitoring 5 Patch Level 4
Release date:           21-September-2018
Status:                 Patch Level


Read the entire release notes: https://community.otrs.com/release-notes-otrs-systemmonitoring-5-patch-level-4/
For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download."

+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS SystemMonitoring 4 Patch Level 5
Release date:           21-September-2018
Status:                 Patch Level


Read the entire release notes: https://community.otrs.com/release-notes-otrs-systemmonitoring-4-patch-level-5/
For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download.“

+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release:                OTRS Appointment Calendar 5 Patch Level 7
Release date:           17-September-2018
Status:                 Patch Level


Read the entire release notes: https://community.otrs.com/release-notes-otrs-appointment-calendar-5-patch-level-7/
For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download.“



Best regards
Melanie Krüger
–
Online Marketing Manager 

OTRS AG
Zimmersmühlenweg 11
61440 Oberursel
Germany

T: +49 (0) 6172 681988 45
F: +49 (0) 9421 56818 18
I:  https://www.otrs.com/

Business location: Oberursel, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065
Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel


Customer Service, ITSM or Corporate Security – OTRS has the ideal solution.