+++++++++++++++++++++++++ Release Note ++++++++++++++++++++++++ Release: OTRS Help Desk 3.0.2 Status: Stable SUPPORTED ENCODING: =================== * The default internal character set of OTRS was changed to UTF-8. Please see the UPGRADING file if you upgrade from an older version of OTRS for any implications this may have for you. * We recommend to change existing non-UTF-8 installations of OTRS to UTF-8 with the upgrade to 3.0. * All other encodings are now deprecated. * OTRS 3.1 will only allow UTF-8 as internal charset. Bugfixes and Improvements Since 3.0.1 * Bug#6278 - Public and Customer frontends disclose version information. [ http://bugs.otrs.org/show_bug.cgi?id=6278 ] * Bug#6297 - [IE8] can't open popups. [ http://bugs.otrs.org/show_bug.cgi?id=6297 ] * Bug#6290 - Generic Agent Weekdays are not correctly sorted. [ http://bugs.otrs.org/show_bug.cgi?id=6290 ] YOUR CONTRIBUTION: =================== * We kindly ask for your assistance to update the translation files! The current status can be found here: http://users.otrs.com/~me/i18n/ BROWSER SUPPORT Agent Interface: =============================== * JavaScript is required to use the agent interface These browsers are not supported: * Versions older than Microsoft Internet Explorer 7 * Versions older than Firefox 3 * All versions of Netscape SOFTWARE DOWNLOAD: =================== Please note that we have relaunched our website www.otrs.com. The software can now be downloaded exclusively * http://otrs.org/download/ * http://otrs.org/download/#otrs3 * ftp://ftp.otrs.org/pub/otrs/ (Germany/Hamburg) A complete list of all download mirrors (ftp/http/rsync) is available at http://otrs.org/download/ MD5 MESSAGE DIGEST (128-bit) CHECKSUMS: ======================================= 95015c403b03cf7bbd34d56ce4e16391 http://ftp.otrs.org/pub/otrs/RPMS/suse/9.0/otrs-3.0.2-01.noarch.rpm f8d21a345d3b7f9c80b8827ddc1d0e05 http://ftp.otrs.org/pub/otrs/RPMS/suse/9.1/otrs-3.0.2-01.noarch.rpm 3936fffb6d275910233cc14c6ee428f6 http://ftp.otrs.org/pub/otrs/RPMS/suse/10.0/otrs-3.0.2-01.noarch.rpm 42c12911c5f01dbfd3cd5ae737037419 http://ftp.otrs.org/pub/otrs/RPMS/suse/11.0/otrs-3.0.2-01.noarch.rpm 8e1f667b4a81536c60f7d305c99f4fcc http://ftp.otrs.org/pub/otrs/RPMS/fedora/4/otrs-3.0.2-01.noarch.rpm 7ba76d4839a55681c986e54d998fff7c http://ftp.otrs.org/pub/otrs/otrs-3.0.2.tar.gz 4d842bc37d02947d0be0f086dd59d0c4 http://ftp.otrs.org/pub/otrs/otrs-3.0.2.tar.bz2 cbf5209a554fd862232dcb340dc63448 http://ftp.otrs.org/pub/otrs/otrs-3.0.2.zip c4ac4cdae54052d54d5f2d8f01dc3a44 http://ftp.otrs.org/pub/otrs/otrs-3.0.2-win-installer-2.4.1.exe IMPORTANT FOR UPGRADING: ========== For those folks who are using OTRS 2.4 and want to upgrade to 3.0 please read the UPGRADING and INSTALL files. FEEDBACK & BUG REPORTING: ========================= Although OTRS 3.0.2 has been tested before, we appreciate your contributions. As always, you’re encouraged to tell us what you think, using this feedback e-Mail: [enjoy at otrs.com] or by filing a bug in Bugzilla [http://bugs.otrs.org]. -- Shawn Beasley Community Manager OTRS AG Norsk-Data-Str 1 61352 Bad Homburg T: +49 (0) 9421 56818 330 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt-Nr.: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann