otrs 0.5 BETA8 released ----------------------- The OTRS developer team is proud to announce the 8th beta release of version 0.5. The team has determined that this release is of beta quality. This release has been tested thoroughly and has been running on our test enviroment without problems. BETA8 offers numerous enhancements, improvements and performance boosts over the BETA7 code. This version of OTRS is known to work on many versions of Linux, Unix, Solaris, Mac OS 10.x and AIX. We are still searching for brave Windows gurus who give it a try and send us their feedback. You find the new versions on our major mirror: ftp://ftp.gwdg.de/pub/misc/otrs/ http://ftp.gwdg.de/pub/misc/otrs/ MD5 message digest (128-bit) checksums 8952b9240d371f32eb4eabaf48a142a1 ./RPMS/suse/otrs-0.5-BETA8.i386.rpm b7f671b18e5f50f6b7ae4a6f28d78ca2 ./RPMS/suse/otrs-7.3-0.5-BETA8.i386.rpm 3f7eebe1a3e0564aefe2127a99effc96 ./RPMS/redhat/otrs-0.5-BETA8.i386.rpm e234353669a7df7d29e7c0e6660a88d1 ./SRPMS/suse/otrs-7.3-0.5-BETA8.src.rpm ca366582163884435aa19b3d1d8768e3 ./SRPMS/suse/otrs-0.5-BETA8.src.rpm d8536f27e4deeeb9a57f08af8fd53a5f ./SRPMS/redhat/otrs-0.5-BETA8.src.rpm 9fa699a218fcb8d11fbdfb48fc68141e ./otrs-0.5-BETA8.tar.bz2 895da78b61f09f9c7dd10415e3d34a7f ./otrs-0.5-BETA8.tar.gz There are new codepieces of the OTRS source available every day from http://otrs.org/pages/index.pl?Site=Download (for the bleeding edge you have to use the CVS) - please download and test if you feel brave. We don't guarantee anything except that it will take up disk space, but if you have the time and skills, please give it a spin on your platforms. A summary of the changes is given at http://otrs.org/cgi-bin/cvsweb.cgi/~checkout~/otrs/CHANGES?rev=1.29&content-... Major-Changes: * new customer web frontend (bin/cgi-bin/customer.pl) * improved web installer for any system * lost password feature * new AgentStatusView module (overview of all open tickets) - (Thanks to Phil Davis)! * rpm for Red Hat Linux * splited Kernel/Config.pm info Kernel/Config.pm, Kernel/Config/Postmaster.pm Kernel/Config/Phone.pm and Kernel/Config/Notification.pm and renamed some config variables to get a better overview. Note: For upgrading use cat /opt/OpenTRS/scripts/DBUpdate.mysql.sql | mysql -f -u root -p otrs' to get old databases up to date. New Kernel/Config.pm is needed. In future (> 0.5 Beta8) the Kernel/Config.pm will be upward compatible! After update use /opt/OpenTRS/bin/SetPermission.sh so set the correct file permissions. The OTRS is becoming the most popular trouble ticket system in the open source community. Thank you! :-) For more information please visit http://otrs.org/ PS: There will be a OTRS talk at the http://www.linuxworldexpo.de/ (30th October at 15:00). We would be more than happy to meet you there. Have a nice weekend! :-) Stefan -- Stefan Winter Two wrongs make a right, Lisa. (Homer) "The Simpsons"