The OTRS Team is pleased to announce the release of OTRS 1.3 Beta 3.
This is the first public "beta" version of the new OTRS 1.3.
Upgrading:
==========
For those folks who are using OTRS 1.2 and want to upgrade to 1.3
please read the UPGRADING and INSTALL files.
Bugreports:
===========
http://bugs.otrs.org/ (Thanks!)
Changes:
========
General:
--------
o new Stats Framework (easy to create own stats modules)
o WebInterface for GenericAgent
o WebInterface for PostMaster filter
o Ticket Bulk feature
o new PreApplicationModule layer for agent and customer
interface, usable for login info changes, welcome messages
or license infos
o new notification module for customer panel (like existing
notification module layer for agent interface)
o new Radios authentication modules
o improved customer panel with fulltext search
o improved customer panel with icons
o added customer panel MyTickets and CompanyTickets feature
o added mulit serach options to customer serach e. g.
"name+phone" in customer search
o added multi customer id support
o added tags for salutatuion, signateure
and std. responses
o added global TimeZone feature
Email handling:
---------------
o added follow up check feature based on references
and in-reply-to header
o new auto convert of incoming html only emails to text/plain
Frontend:
---------
o new language translations
o new .dtl Block feature
o new .dtl Include feature
o new language custom and module translations files
o html application output filter layer
o attachment size is now shown
o multi attachments in compose message or note
o ticket_history is now with i18n support
Session:
--------
o new session config option, MaxSessionIdleTime
o new session config option, SessionUseCookieAfterBrowserClose
to keep cookies in browser (after closing the browser) till
expiration of session (default is 0).
System:
-------
o new feature to use crypted database password option in Kernel/Config.pm
o improved utf-8 support
o improved database handling of large objects
o improved otrs LDAP modules with AlwaysFilter and Charset options
(details: http://cvs.otrs.org/cvsweb.cgi/otrs/CHANGES?rev=1.128)
Online Documentation:
=====================
http://doc.otrs.org/cvs/en/html/
http://doc.otrs.org/cvs/de/html/
Download:
=========
ftp://ftp.otrs.org/pub/otrs/
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MD5 message digest (128-bit) checksums
adddb67bbb290bfc4830c3be28da378a ./RPMS/suse/7.3/otrs-1.3.0-beta3.i386.rpm
5a1c389c5d2167ddbe903c3118c19f5f ./RPMS/suse/8.x/otrs-1.3.0-beta3.i386.rpm
2b436f316f6d2b2734dfb8f83abb4030 ./RPMS/suse/9.0/otrs-1.3.0-beta3.i386.rpm
b6506a31bbc0e5953b2ca01c9d7aaa0a ./RPMS/suse/9.1/otrs-1.3.0-beta3.i386.rpm
b6c8487aa80dd86bda9b97ee4272d9ab ./RPMS/redhat/7.x/otrs-1.3.0-beta3.i386.rpm
446b6e1c35ac3ef95a9e473ab4ad100f ./RPMS/redhat/8.0/otrs-1.3.0-beta3.i386.rpm
052e7493be61f2bda288206f39b12656 ./SRPMS/suse/7.3/otrs-1.3.0-beta3.src.rpm
69eff2d63e0bfbd8368060cb8679a035 ./SRPMS/suse/8.x/otrs-1.3.0-beta3.src.rpm
02b7f04e98718e927f37018f77a31f19 ./SRPMS/suse/9.0/otrs-1.3.0-beta3.src.rpm
d23a07429c5e8d271c7871a76ed37abe ./SRPMS/suse/9.1/otrs-1.3.0-beta3.src.rpm
cf6d6b1d1d8f2adb776eecbb1a45395f ./SRPMS/redhat/7.x/otrs-1.3.0-beta3.src.rpm
6a336f9f4f9d1f7cc847228113fcf9d4 ./SRPMS/redhat/8.0/otrs-1.3.0-beta3.src.rpm
a7367e5d888c4282f20b3d5cbceeedef ./otrs-1.3.0-beta3.tar.gz
49d0cde8098cfbe2fe09339eb3a7be32 ./otrs-1.3.0-beta3.tar.bz2
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We appreciate your help with the development of OTRS. :-)
Have a lot of fun!
Martin Edenhofer
--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
http://www.otrs.de/ :: Manage your communication!
