Dear community members,

we are very proud to announce today the release candidates OTRS Help Desk 4 rc1, OTRS::ITSM 4 rc1, OTRS TimeAccounting 4 rc1, OTRS Survey 4 rc1, OTRS iPhoneHandle 4 rc1, OTRS FAQ 4 rc1, OTRS MasterSlave 4 rc1 and OTRS SystemMonitoring 4 rc1. Thank you for helping to improve OTRS.



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release: OTRS Help Desk 4 rc1
Release date: 18-November-2014
Status:                 release candidate


Read the entire release notes:
https://www.otrs.com/release-notes-otrs-help-desk-4-rc1/

For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download".



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release: OTRS::ITSM 4 rc1
Release date: 18-November-2014
Status:                 release candidate


Read the entire release notes:
https://www.otrs.com/release-notes-otrsitsm-4-rc1/

For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download".



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release: OTRS TimeAccounting 4 rc1
Release date: 18-November-2014
Status:                 release candidate


Read the entire release notes:
https://www.otrs.com/release-notes-otrs-timeaccounting-4-rc1/

For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download".



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release: OTRS Survey 4 rc1
Release date: 18-November-2014
Status:                 release candidate


Read the entire release notes:

For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download".




+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release: OTRS iPhoneHandle 4 rc1
Release date: 18-November-2014
Status:                 release candidate


Read the entire release notes:

For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download“.


+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release: OTRS FAQ 4 rc1
Release date: 18-November-2014
Status:                 release candidate


Read the entire release notes:

For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download".



+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release: OTRS MasterSlave 4 rc1
Release date: 18-November-2014
Status:                 release candidate


Read the entire release notes:

For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download“.




+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release: OTRS SystemMonitoring 4 rc1
Release date: 18-November-2014
Status:                 release candidate


Read the entire release notes:

For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download".



Annalena Navarro von Starck
Marketing Manager

OTRS AG
Norsk-Data-Straße 1
61352 Bad Homburg
Germany 
T: +49 (0) 6172 681988 0
F: +49 (0) 9421 56818 18
I:  http://www.otrs.com/

Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065
Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel


Lift your service desk professionalism to a whole new level – OTRS 3.4 becomes OTRS 4! - Test the beta version now!