we are very proud to announce today the stable releases of OTRS Help Desk 4, OTRS::ITSM 4, OTRS Appliance 4, OTRS iPhoneHandle 4, OTRS FAQ 4, OTRS Survey 4, OTRS TimeAccounting 4, OTRS SystemMonitoring 4 and OTRS MasterSlave 4. Thank you for helping to improve OTRS and for giving birth to another great version of OTRS.

Please note, that from now on we will only officially support versions OTRS 3.3 and OTRS 4.

+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release: OTRS Help Desk 4

Release date: 25-November-2014

Status: Stable Release

Read the entire release notes:

http://www.otrs.com/release-notes-otrs-help-desk-4/

For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl . You can find the current releases in the section "Download".

+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release: OTRS::ITSM 4

Release date: 25-November-2014

Status: Stable Release

Read the entire release notes:

http://www.otrs.com/release-notes-otrsitsm-4/

+++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++

Release: OTRS Appliance 4

Release date: 25-November-2014

Status: Stable Release

Read the entire release notes:

http://www.otrs.com/release-notes-otrs-appliance-4/