+++++++++++++++++++++++++ Release Note ++++++++++++++++++++++++ Release: FAQ 2.0.0 rc1 Packaging Version Number: 1.6.94 Required OTRS release: OTRS Help Desk 3.0.5 Status: release candidate MINIMUM REQUIREMENTS ==================== OTRS 3.0.5 or higher. Get OTRS 3.0.5 here! [ http://otrs.org/downloads/ ] BUG FIXES ========= * Bug# 6673 - Corrupted CSV file on search results if search results are empty. [ http://bugs.otrs.org/show_bug.cgi?id=6673 ] * Bug# 6705 - Short URLs for Public Interface don't work [ http://bugs.otrs.org/show_bug.cgi?id=6705 ] * Bug# 6727 - Default/Available language does not match OTRS settings or Agent Preferences. [ http://bugs.otrs.org/show_bug.cgi?id=6727 ] KNOWN ISSUES ============ * FAQ link feature in ticket composing screens require OTRS 3.0.5! LIST OF FILES AND MD5 MESSAGE DIGEST (128-bit) CHECKSUMS ======================================================== 6c36ea4006c3ac35b29159e31bbe7b98 [ http://ftp.otrs.org/pub/otrs/packages/FAQ-1.6.94.opm ] FEEDBACK & BUG REPORTING: ========================= Although our releases are always rigorously tested, your feedback is our most valuable asset. As always, you' re encouraged to tell us what you think, using this feedback e-Mail: [ enjoy at otrs.com ] or by filing a bug in Bugzilla [ http://bugs.otrs.org ]. PROFESSIONAL SERVICES: ====================== OTRS Group provides a full set of services for each phase of deployment. Plan, custom engineer, deploy and scale with confidence by relying on our unparalleled expertise. [ http://www.otrs.com/en/services/ ] COMMUNITY SUPPORT ================= * User Forums [ http://forums.otrs.org/ ] * Mailing Lists [ http://lists.otrs.org/ ] * Knowledge Database (FAQ) [ http://faq.otrs.org/ ] * Bug Tracking [ http://bugs.otrs.org/ ] * Brainstorm / Ideas [ http://otrsteam.ideascale.com/ ] -- Shawn Beasley Community Manager OTRS AG Norsk-Data-Str 1 61352 Bad Homburg Germany T: +49 (0) 9421 56818 330 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann