Release Notes

Dear customers,

We have improved OTRS even further, so we are announcing the following patch level releases today. Thank you for helping to improve OTRS.

Release date: September 6, 2021

Patch/Patches:

OTRS 8.0.16
OTRS 7.0.29
OTRS::ITSM Module 7.0.29
OTRS Survey 8.0.3

You’ll find the specific release notes detailed under
https://otrs.com/overview-release-notes-security-advisories/release-notes/

OTRS Group managed customers are updated by our Customer Solution Team. OTRS On-Premise customers should obtain the new product version from our exclusive download area at portal.otrs.com.

Kind regards,
Your OTRS release team

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