Hi, I will present the OTRS at the LinuxWorld Conference & Expo 2002 in Frankfurt. It'll be the 30th October at 15:00. I am not to happy about the track ("Linux for Executives") but I am very happy to get the chance to talk about the OTRS at this Conference. So anybody who has time and who wants to meet us (I hope Martin will arrange to be there too) feel more than welcome to do so. We will try to release a final 1.0 version sometime in October. Info about the Conference at http://www.linuxworldexpo.de/ Anyway, it is a good feeling to see how the OTRS is growing and how many people are allready using it. :-) Keep on telling your friends and colleages how you like it. so long Stefan Winter -- Stefan Winter No! No no no no no no! Well, yes. (Homer) "The Simpsons"