++++++++++ OTRS Security Advisory 2011-03 OTRS 2.4.11 ++++++++++ Release: OTRS Help Desk 2.4.11 Status: stable Code Name: Aitutaki Beach We aree proud to announce that the latest patch level release of OTRS 2.4 (codename: Aitutaki - One Foot Island, Cook Island) has been released. Security Issues =============== * [ http://otrs.org/advisory/OSA-2011-03-en/ ] Important for Upgrading ======================= * From OTRS 2.3.x: Please read the UPGRADING and INSTALL files for detailed instructions. Improvements ============ * Updated Lithuanian translation, thanks to Edgaras Lukoschevidsius! Bug Fixes ========= * Bug#7518 - Escalation Notify by not working properly. [http://bugs.otrs.org/show_bug.cgi?id=7518] * Bug#7010 - Latest version of PDF::API2 no longer includes DejaVu fonts. Fixed by including DejaVu fonts in var/fonts. [http://bugs.otrs.org/show_bug.cgi?id=7010] * Bug#7250 - Add new queue mask crashes on PostgreSQL and MS SQL Server. [http://bugs.otrs.org/show_bug.cgi?id=7250] * Bug#7195 - Graphs doesn't use GIF as fallback if PNG is not available. [http://bugs.otrs.org/show_bug.cgi?id=7195] All details can be found in the ChangeLog: http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.993.2.196&view=mar... Software Download ================= * [ http://otrs.org/downloads/ ] (Germany/Hamburg) * [ ftp://ftp.otrs.org/pub/otrs/ ] (Germany/Hamburg) A complete list of all download mirrors is available at [ http://otrs.org/downloads/ ]. MD5 Messages Digest (128-bit) Checksums ======================================= 83cea07a7f25da885394fdee5a5ab26a http://ftp.otrs.org/pub/otrs/RPMS/suse/9.0/otrs-2.4.11-01.noarch.rpm c98665d7e1db5ef7da5697ff6bedf51e http://ftp.otrs.org/pub/otrs/RPMS/suse/9.1/otrs-2.4.11-01.noarch.rpm 23879474224487e380e11065b76eb897 http://ftp.otrs.org/pub/otrs/RPMS/suse/10.0/otrs-2.4.11-01.noarch.rpm 1e2085a14851b5c66f460708a1663930 http://ftp.otrs.org/pub/otrs/RPMS/suse/11.0/otrs-2.4.11-01.noarch.rpm 97ceb9d9ab4f0db35cd4d75744e1ff4c http://ftp.otrs.org/pub/otrs/RPMS/fedora/4/otrs-2.4.11-01.noarch.rpm 0fd8d05c6b12a99884c66c5caa3325c0 http://ftp.otrs.org/pub/otrs/otrs-2.4.11.tar.gz 4e27cb83e81eb92e5290f9aaa7d90a9e http://ftp.otrs.org/pub/otrs/otrs-2.4.11.tar.bz2 e406aa9c17c98efca1e452985b1d42a9 http://ftp.otrs.org/pub/otrs/otrs-2.4.11.zip E9D5D62FC0603665B7DD07FEB52B25B7 http://ftp.otrs.org/pub/otrs/otrs-2.4.11-win-installer-2.3.2.exe Feedback & Bug Reporting ========================= We appreciate your contributions! As always, you are re encouraged to tell us what you think, using this feedback e-Mail: [feedback at otrs.org] or by filing a bug in Bugzilla [ http://bugs.otrs.org ]. Professional Services ====================== OTRS Group provides a full set of services for each phase of deployment. Plan, custom engineer, deploy and scale with confidence by relying on our unparalleled expertise. [ http://www.otrs.com/en/services/ ] Community Services ========================= * User Forums [ http://forums.otrs.org/ ] * Mailing Lists [ http://lists.otrs.org/ ] * Knowledge Database (FAQ) [ http://faq.otrs.org/ ] * Brainstorm / Ideas [ http://otrsteam.ideascale.com/ ] -- Martin Gruner Senior Developer R&D OTRS AG Europaring 4 94315 Straubing T: +49 (0)6172 681988 0 F: +49 (0)9421 56818 18 I: www.otrs.com/ Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt-Nr.: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann Steigern Sie Ihre Effizienz um 30% - mit OTRS Help Desk 3.0: http://www.otrs.com/