Dear Community Members, +++++++++++++++++++++++++ Release Note ++++++++++++++++++++++++ We are proud to announce OTRS 2.2.4 (Ipanema) today. This is a patch level release of stable OTRS 2.2., and contains some bug fixes. For a complete list see below. The OTRS team recommends all OTRS users to upgrade to OTRS 2.2.4. Major Bugfixes: =============== * Bug #2319 - Fixed "memory leak" which could result in system crash when all memory was used up (see public FAQ: #4200252 http://faq.otrs.org/otrs/public.pl for details). [ http://bugs.otrs.org/show_bug.cgi?id=2319 ] Minor Bugfixes: =============== * Bug #2442 - Fixes disappearing ticket free time checkboxes in some ticket masks after reloads. [ http://bugs.otrs.org/show_bug.cgi?id=2442 ] * Bug #2289 - Compress with bzip2 didn't works in backup.pl. [ http://bugs.otrs.org/show_bug.cgi?id=2289 ] * Bug #2404, #2398, #2388 - Miscellaneous fixes in the statistics module. [ http://bugs.otrs.org/show_bug.cgi?id=2404 ] [ http://bugs.otrs.org/show_bug.cgi?id=2398 ] [ http://bugs.otrs.org/show_bug.cgi?id=2388 ] * Bug #2375 - Fixed race condition in generic agent jobs processing which could lead to lost job attributes. [ http://bugs.otrs.org/show_bug.cgi?id=2375 ] * Bug #2276 - Enable Service and SLA options in GenericAgent jobs. [ http://bugs.otrs.org/show_bug.cgi?id=2276 ] Download: ========= o http://otrs.org/download/ or: o ftp://ftp.otrs.org/pub/otrs/ (Germany/Hamburg) A complete list of all download mirrors (ftp/http/rsync) is available at http://otrs.org/download/ MD5 message digest (128-bit) checksums: ======================================= 6b992443d3099bc399ebd2047cdc1ebe ftp://ftp.otrs.org/pub/otrs/RPMS/suse/7.3/otrs-2.2.4-01.i386.rpm 1aa67109fbbf86b0a25ab996d625627e ftp://ftp.otrs.org/pub/otrs/RPMS/suse/8.x/otrs-2.2.4-01.i386.rpm a0f4d5e3462d5b99385b9c2478eb0214 ftp://ftp.otrs.org/pub/otrs/RPMS/suse/9.0/otrs-2.2.4-01.i386.rpm 211f05197f9637dd20b0f7a089e96ce9 ftp://ftp.otrs.org/pub/otrs/RPMS/suse/9.1/otrs-2.2.4-01.i386.rpm 4e9472d610ac25efd736c4244ebec41f ftp://ftp.otrs.org/pub/otrs/RPMS/suse/10.0/otrs-2.2.4-01.i386.rpm c4835d006b4265601bc9c934edb0626b ftp://ftp.otrs.org/pub/otrs/RPMS/redhat/7.x/otrs-2.2.4-01.i386.rpm 9863c097e45b77fbb387c2e9af1ff60d ftp://ftp.otrs.org/pub/otrs/RPMS/redhat/8.0/otrs-2.2.4-01.i386.rpm 2b5bbf76862d5a755499ab11112a0b1a ftp://ftp.otrs.org/pub/otrs/RPMS/fedora/4/otrs-2.2.4-01.i386.rpm 638ed4d4034f6134099549c3bfd58da1 ftp://ftp.otrs.org/pub/otrs/otrs-2.2.4.tar.gz 02a3e8181c3ec47fdea7f71b65c7648d ftp://ftp.otrs.org/pub/otrs/otrs-2.2.4.tar.bz2 4816c97d12b22195f3669e8a36ad4775 ftp://ftp.otrs.org/pub/otrs/otrs-2.2.4-001-win32.exe Important for Upgrading: ======================== For those folks who are using OTRS 2.1.x and want to upgrade to 2.2 please read the UPGRADING and INSTALL files. Bug Reporting: ============== Although OTRS 2.2.4 has been tested before, we appreciate your contributions and bug reports. You, the OTRS Community, has always been an invaluable source of helpful suggestions, fair comments and well skilled testers to us. Therefore a great "THX!" goes out to you! o http://bugs.otrs.org/ ((enjoy)) -- Hauke Jan Böttcher Sales & Marketing Director ((otrs)) :: OTRS AG :: Norsk-Data-Straße 1 :: 61352 Bad Homburg Fon: +49 (0) 6172 681988 10 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftssitz: Bad Homburg Amtsgericht Bad Homburg, HRB 10751 Steuernummer: 003/240/97521 Aufsichtsratsvorsitzender: Burchard Steinbild Vorstandsvorsitzender: André Mindermann