Dear community members, we are proud to announce today the release of OTRS 6 Patch Level 21, OTRS::ITSM Module 6 Patch Level 21, OTRS FAQ 6 Patch Level 21 and OTRS MasterSlave 6 Patch Level 17. Thank you for helping to improve OTRS. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS 6 Patch Level 21 Release date: 23-August-2019 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-6-patch-level-21/ For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download." +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS::ITSM 6.0.21 Release date: 23-August-2019 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrsitsm-module-6-patch-level-21/ For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download.“ +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS FAQ 6 Patch Level 21 Release date: 23-August-2019 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-faq-6-patch-level-21/ For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download." +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS MasterSlave 6 Patch Level 17 Release date: 23-August-2019 Status: Patch Level Read the entire release notes: https://community.otrs.com/release-notes-otrs-masterslave-6-patch-level-17/ For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download.“ Best regards Melanie Krueger – OTRS AG Zimmersmuehlenweg 11 61440 Oberursel Germany T: +49 6172 681988-0 F: +49 9421 56818-18 I: https://www.otrs.com/ Business location: Oberursel, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel OTRS 7 | Automation • Agility • Communication • Transparency Find out more OTRS is a SERVIEW CERTIFIEDTOOL.