+++++++++++++++++++++++++ Release Note ++++++++++++++++++++++++ Release: FAQ 2.0.5 Packaging Version Number: 2.0.5 Required OTRS release: OTRS Help Desk 3.0.5 Recommended OTRS release: OTRS Help Desk 3.0.8 Status: stable MINIMUM REQUIREMENTS ==================== OTRS 3.0.5 or higher. Get OTRS 3.0.8 here! [ http://otrs.org/downloads/ ] ENHANCEMENTS ============ * Portuguese Brazil language updated. Special Thanks to Murilo Moreira de Oliveira, André Luis, Guilherme Nascimento and Bruno Coelho. BUG FIXES ========= * Bug# 6581 - Using an !FAQ entry to answer a ticket places the text on the bottom of the reply. [ http://bugs.otrs.org/show_bug.cgi?id=6581 ] * Bug# 7357 - Internal categories can be seen from the customer and public interface under special conditions. [ http://bugs.otrs.org/show_bug.cgi?id=7357 ] LIST OF FILES AND MD5 MESSAGE DIGEST (128-bit) CHECKSUMS ======================================================== c63f26dcd636db22339c880bd1698d7f [ http://ftp.otrs.org/pub/otrs/packages/FAQ-2.0.5.opm ] FEEDBACK & BUG REPORTING: ========================= Although our releases are always rigorously tested, your feedback is our most valuable asset. As always, you' re encouraged to tell us what you think, using this feedback e-Mail: [ enjoy at otrs.com ] or by filing a bug in Bugzilla [ http://bugs.otrs.org ]. PROFESSIONAL SERVICES: ====================== OTRS Group provides a full set of services for each phase of deployment. Plan, custom engineer, deploy and scale with confidence by relying on our unparalleled expertise. [ http://www.otrs.com/en/services/ ] COMMUNITY SUPPORT ================= * User Forums [ http://forums.otrs.org/ ] * Mailing Lists [ http://lists.otrs.org/ ] * Knowledge Database (FAQ) [ http://faq.otrs.org/ ] * Bug Tracking [ http://bugs.otrs.org/ ] * Brainstorm / Ideas [ http://otrsteam.ideascale.com/ ] -- Martin Gruner Senior Developer R&D OTRS AG Europaring 4 94315 Straubing T: +49 (0)6172 681988 0 F: +49 (0)9421 56818 18 I: www.otrs.com/ Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt-Nr.: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann Steigern Sie Ihre Effizienz um 30% - mit OTRS Help Desk 3.0: http://www.otrs.com/