+++++++++++++++++++++++++ Release Note ++++++++++++++++++++++++ Release: OTRS iPhone App 1.0.1 Requirements: OTRS Help Desk 2.4.1 (or higher) installed iPhoneHandle * iPhoneHandle 1.0.2 is recommended for OTRS 3.0.x * iPhoneHandle 0.9.6 is recommended for OTRS 2.4.x Status: Stable ENHANCEMENTS ============ * Added multitasking functionality. BUG FIXES ========= * Bug# 5641 - No feedback of what's is app doing. [ http://bugs.otrs.org/show_bug.cgi?id=5641 ] * Bug# 5738 - iPhone App shows irritating technical data when creating a new account. [ http://bugs.otrs.org/show_bug.cgi?id=5738 ] * Bug# 5739 - Edit Button without functionality if no account was created yet. [ http://bugs.otrs.org/show_bug.cgi?id=5739 ] * Bug# 5719 - new pop ups in the new version slow down email address entering. [ http://bugs.otrs.org/show_bug.cgi?id=5719 ] * Bug# 5617 - Error screen if filter contains no data in Watched and Responsible view. [ http://bugs.otrs.org/show_bug.cgi?id=5617 ] * Bug# 5618 - Number of tickets on filters in Watched and Responsible view. [ http://bugs.otrs.org/show_bug.cgi?id=5618 ] * Bug# 6041 - Filter names are not clear. [ http://bugs.otrs.org/show_bug.cgi?id=6041 ] * Bug# 5798 - Age Display wrong. [ http://bugs.otrs.org/show_bug.cgi?id=5798 ] * Bug# 5591 - No default CustomerID is set. [ http://bugs.otrs.org/show_bug.cgi?id=5591 ] * Bug# 5741 - Wrong error message about international roaming. [ http://bugs.otrs.org/show_bug.cgi?id=5741 ] * Bug# 5740 - Filter selection is shown, although there is nothing to filter. [ http://bugs.otrs.org/show_bug.cgi?id=5740 ] * Bug# 6023 - failed to refresh error during typing a customer. [ http://bugs.otrs.org/show_bug.cgi?id=6023 ] SOFTWARE DOWNLOAD: ================== iPhone App ========== http://itunes.apple.com/us/app/otrs/id383841790?mt=8&uo=4 iPhoneHandle ============ This can be installed via the Package Manager in a running OTRS with Internet or via our Package Repository [ http://ftp.otrs.org/pub/otrs/packages/ ]for manual installation FEEDBACK & BUG REPORTING: ========================= Although iPhone App 1.0.1 has been tested before, we appreciate your contributions. As always, you are re encouraged to tell us what you think, using this feedback e-Mail: [feedback at otrs.org] or by filing a bug in Bugzilla [http://bugs.otrs.org]. PROFESSIONAL SERVICES FOR OTRS: =============================== OTRS Group provides a full set of services for each phase of deployment. Plan, custom engineer, deploy and scale with confidence by relying on our unparalleled expertise. [ http://www.otrs.com/en/services/ ] OTHER COMMUNITY SERVICES: ========================= User Forums [ http://forums.otrs.org/ ] Mailing Lists [ http://lists.otrs.org/ ] Knowledge Database (FAQ) [ http://faq.otrs.org/ ] Brainstorm / Ideas [ http://otrsteam.ideascale.com/ ] -- Shawn Beasley Community Manager OTRS AG Norsk-Data-Str 1 61352 Bad Homburg Germany T: +49 (0) 9421 56818 330 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann